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All reviews (1333)

Review of the Hinckley & Rugby Building Society, Mortgages:

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Poor service

This company were so inefficient. They came back again and again with questions. And just at the last minute before completing, they came back with more questions. They are overly particular. Would not choose again Reviewed on: 12th February 2021

Reply from Hinckley & Rugby Building Society Thanks for your feedback. We’re really sorry you feel this way. We’d love to investigate the circumstances and provide you with a personalised response – please can you email the Head of Underwriting - [email protected] with your name and account number? Response date: 15th February 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Very good service

Very helpful and friendly very clear to understand good advice on different products Reviewed on: 12th February 2021

Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 15th February 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Personal service

We love the personal service we get from this local building society. The staff are always friendly, helpful, knowledgeable and accommodating. Service is quick and the rates are always competitive. Reviewed on: 7th February 2021

Review of the Hinckley & Rugby Building Society, Savings:

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Coalville Branch service was outstanding.

The service from the Coalville Branch was outstanding. Gary and Sue were very helpful, knowledgeable, polite and professional. I would recommend the products and Branch to family and friends. Reviewed on: 7th February 2021

Review of the Hinckley & Rugby Building Society, Savings:

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New account

Everything was done proficiently. Reviewed on: 6th February 2021

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