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BBS Member

1036

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All reviews (1036)

Review of the Bath Building Society, Savings:

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ISA Query

Nothing - great personal service Reviewed on: 1st December 2020

Reply from Bath Building Society Thanks for the kind review. Holly, Customer Service Team Response date: 12th January 2021

Review of the Bath Building Society, Savings:

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Very quick and smooth and easy process to open a Trustee deposit account

I like that it is a local firm where you can speak to the people doing the work/dealing with the enquiry for you. Reviewed on: 1st December 2020

Reply from Bath Building Society So great to hear. Thanks! Holly, Customer Service Team Response date: 12th January 2021

Review of the Bath Building Society, Savings:

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Someone to talk to at the end of the phone!

It is nice to speak to a person for once and have a "human experience". Reviewed on: 30th November 2020

Reply from Bath Building Society Yes, we always try and answer promptly and enjoy talking to our members. Hope to speak with you again soon, Thanks Holly, Customer Service Team Response date: 12th January 2021

Review of the Bath Building Society, Savings:

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Friendly and helpful

Friendly and helpful service. Emails are answered promptly. Reviewed on: 30th November 2020

Reply from Bath Building Society So nice to hear. Thankyou. Holly, Customer Service Team Response date: 12th January 2021

Review of the Bath Building Society, Savings:

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The person I spoke to was polite and helpful and said the information I requested would be sent today..

The information was received by email about 3 hours later. Brilliant service. Reviewed on: 27th November 2020

Reply from Bath Building Society I'm pleased we were able to provide a speedy service. Many thanks. Holly, Customer Service Team Response date: 15th January 2021

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