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All reviews (1036)

Review of the Bath Building Society, Savings:

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online access enquiry

very quick reply, no improvement required Reviewed on: 1st September 2020

Reply from Bath Building Society Good Morning, thank you for taking the time to respond. So please that you found the online process successful. Caroline, Customer support Department. Response date: 4th September 2020

Review of the Bath Building Society, Savings:

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Very helpful people

I have been shopping around the high street banks for a Trust Account to no avail. It was such a relief to find The Bath Building Society did them. I found they were so helpful and knowledgeable on this topic and felt very reassured after speaking to Jonathan Sweeting. The application was emailed and I received notification my account was set up within 2 hours. Brilliant! Reviewed on: 30th August 2020

Reply from Bath Building Society Good Morning, so pleased that you were able to get your Trust account opened so quickly and that Jonathon was able to help you. Thank you for taking the time to respond, Caroline , Customer Support Department. Response date: 4th September 2020

Review of the Bath Building Society, Savings:

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good service as always - difficult to recommend anywhere with low interest!

it is personal and you can always get to speak to somebody. This is totally preferable to an automated system Reviewed on: 29th August 2020

Reply from Bath Building Society Good Morning, so pleased you are happy with our personal and good service. Although the interest rates may seem low they are still very competitive in the current market. Thank you for taking the time to respond. Caroline, Customer support Department. Response date: 4th September 2020

Review of the Bath Building Society, Savings:

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Money transfer

Exactly what I wanted,and I was kept informed when the task was complete. Reviewed on: 28th August 2020

Reply from Bath Building Society So great to hear, thanks for taking the time to review us. Holly, Customer Service Team Response date: 29th August 2020

Review of the Bath Building Society, Savings:

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Always fast, reliable personal service.

I have always found the staff in branch, very helpful, with no request ever being too much trouble for them. There is always valuable advice given when required and a fresh perspective put upon any problem you may be having. All in all, a first class operaration. Thank you. Reviewed on: 27th August 2020

Reply from Bath Building Society Many thanks for leaving such a lovely review, I will pass this onto our wonderful branch team. Holly, Customer Service Team Response date: 29th August 2020

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