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1036

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All reviews (1036)

Review of the Bath Building Society, Savings:

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Quick and efficient service

Instruction carried out almost instantly Reviewed on: 24th August 2020

Reply from Bath Building Society Great to hear you received such an efficient service. Thanks for taking the time to review us. Holly, Customer Service Team Response date: 29th August 2020

Review of the Bath Building Society, Savings:

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professional, helpful and alway reply and deal with all inquiries. Thank you

It does a great job. We would like to make a few more, transfer to other suppliers. Reviewed on: 24th August 2020

Reply from Bath Building Society Such a lovely review, thanks! We would be happy to assist you with further transfers. Holly, Customer Service Team Response date: 29th August 2020

Review of the Bath Building Society, Savings:

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Very quick and efficent service

You sent me a message by email which was intended to help me with the new two factor login system. Unfortunately when I tried to follow that I was offered only my landline number to receive code as text messages. I wanted to change to my mobile which does receive text messages but this was not provided for. This needs sorting. Reviewed on: 21st August 2020

Reply from Bath Building Society I'm sorry you are having trouble getting into Bath Online, please give us a call on 01225 423271 so we can assist you with this. Holly, Customer Service Team Response date: 29th August 2020

Review of the Bath Building Society, Savings:

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Great service

Really helpful service. My dad only has access to this building society and with health issues is struggling in covid to remain independent. Staff have explained ways round being able to manage money and this has proved really helpful for increasing my dad's independence during difficult times! Thank you! Reviewed on: 19th August 2020

Reply from Bath Building Society Good Morning, so happy to be able to help during these difficult times. Thank you for your response, Caroline, Customer Support Department. Response date: 21st August 2020

Review of the Bath Building Society, Savings:

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Fantastic customer service, Jane went over and beyond helping me.

Friendly and nothing is touch trouble. Really helpful. Reviewed on: 11th August 2020

Reply from Bath Building Society This is fantastic to hear. I will pass on your kind comments to Jane. Holly, Customer Service Team Response date: 12th August 2020

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