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All reviews (1036)

Review of the Bath Building Society, Savings:

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Very helpful

The ladies who work in Wellington branch are a delight to deal with. Reviewed on: 6th June 2020

Reply from Bath Building Society Very kind of you to say, I will pass your review to the ladies at Wellington. Holly, Customer Support Team Response date: 11th June 2020

Review of the Bath Building Society, Savings:

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Very refreshing

We work closely with the Bath over a great number of years. They will always give you a personal service and have a can do attitude, which is so lovely to find. Reviewed on: 5th June 2020

Reply from Bath Building Society Thanks for taking the time to leave such a wonderful review. We particularly liked the 'personal service and have a can do attitude' comment. Hope to see you again soon. Holly, Customer Support Team Response date: 11th June 2020

Review of the Bath Building Society, Savings:

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Deal with real people at local branches!

I like being able to use a local branch (Moorland Road) where staff are friendly and helpful. I also like being able to phone the Main Office in Bath for advice or any queries. I can get through directly (without any pressing 1 etc) and can speak to knowledgeable and helpful staff. Reviewed on: 5th June 2020

Reply from Bath Building Society Great to hear you are so pleased with our service from both our Head Office and Oldfield Park teams. Thanks for your lovely review. Holly, Customer Support Team Response date: 11th June 2020

Review of the Bath Building Society, Savings:

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Reliable and trustworthy

I have been a member for many years and have always been comfortable with the assured and professional way the staf handle all aspects of the business. Reviewed on: 5th June 2020

Reply from Bath Building Society Thanks for your lovely feedback, we really appreciate it! Holly, Customer Support Team Response date: 11th June 2020

Review of the Bath Building Society, Savings:

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Staff very helpful when I contacted the office by phone. Thank you.

I was helped with my online account over problems getting on line. Reviewed on: 5th June 2020

Reply from Bath Building Society You are very welcome. Glad we could help you. Holly, Customer Support Team Response date: 22nd June 2020

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