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BBS Member

1036

Total reviews written

9

Helpful marks given to their reviews

605

Times reviews seen

All reviews (1036)
Review of the Bath Building Society, Savings:
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Excellent service as usual

5
It's local and personal and offers excellent service Reviewed on: 17th April 2023
Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 19th April 2023
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Bath Building Society
Review of the Bath Building Society, Savings:
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Very helpful customer service in the Savings Department

5
Fast response time, the slightly more personalised feel you get from a slightly smaller organisation. Reviewed on: 14th April 2023
Reply from Bath Building Society Thank you for your lovely feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 16th April 2023
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Bath Building Society
Review of the Bath Building Society, Savings:
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Using Chat Service

5
I could not get through on the phone so used the chat facility - very smooth. Reviewed on: 12th April 2023
Reply from Bath Building Society Thank you for your feedback and apologies you couldn't get though on the phone. We have been extra busy since the bank holiday so glad you found the online chat facility useful. Charlotte Tillen, Savings Support Manager Response date: 13th April 2023
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Bath Building Society
Review of the Bath Building Society, Savings:
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Trust accounts

5
Great knowledge of agent and you still do trust accounts which are difficult to find. Reviewed on: 12th April 2023
Reply from Bath Building Society Thank you for your feedback, I will pass this back to the teams. Charlotte Tillen, Savings Support Manager Response date: 13th April 2023
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Bath Building Society
Review of the Bath Building Society, Savings:
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Staff very friendly and helpful

5
I find it very easy to make a money transfer Reviewed on: 12th April 2023
Reply from Bath Building Society Thank you for your feedback, it's great to hear. Charlotte Tillen, Savings Support Manager Response date: 13th April 2023
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Bath Building Society

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