Smart Money People Logo
User profile avatar

Viewing profile for,

BBS Member

1036

Total reviews written

9

Helpful marks given to their reviews

597

Times reviews seen

All reviews (1036)
Review of the Bath Building Society, Savings:
View on product page

City branch team are just great

5
The team in the city branch are just great. Be very proud of your team,Tracey,Jane and co are just so helpful. and funny, such a joy to go into the office Reviewed on: 19th September 2023
Reply from Bath Building Society Thank you for your great feedback, especially regarding Tracey and Jane. I will pass this back to them both and the team. Charlotte Tillen, Savings Support Manager Response date: 26th September 2023
Bath Building Society Logo
Bath Building Society
Review of the Bath Building Society, Savings:
View on product page

Money transfer v email

5
As always your service is first class Reviewed on: 18th September 2023
Reply from Bath Building Society Thank you for your great feedback, I will pass this back to the team. Charlotte Tillen, Savings Support Manager Response date: 18th September 2023
Bath Building Society Logo
Bath Building Society
Review of the Bath Building Society, Savings:
View on product page

quick help

5
gret help no issues with customer service in this instance Reviewed on: 15th September 2023
Reply from Bath Building Society Thank you for your feedback. Charlotte Tillen, Savings Support Manager. Response date: 18th September 2023
Bath Building Society Logo
Bath Building Society
Review of the Bath Building Society, Savings:
View on product page

Great Company!

5
I have had an account with Bath Investment & Building Society since I was a child when my grandmother set it up for me. Throughout the years, they have consistently impressed me with their excellent customer service and commitment to keeping me informed about their services and updates. Recently, I decided it was time to close the account, and I must say that the process was incredibly easy and efficient. Jess, one of their representatives, guided me through the closure process via live chat. She was not only knowledgeable but also patient and helpful in answering all my questions. I appreciate the positive experiences I've had with Bath Investment & Building Society over the years and their continued dedication to customer satisfaction. They made what could have been a complex process a breeze, and I couldn't be happier with their service. Thank you, Bath Investment & Building Society, for your outstanding support and assistance. Reviewed on: 14th September 2023
Review of the Bath Building Society, Savings:
View on product page

Really helpful

5
Spoke to Harry as I was having trouble logging into my account for the first time. He resolved the issue in no time. I had a prompt and polite service. Thanks Reviewed on: 12th September 2023
Reply from Bath Building Society Thanks for your feedback regarding Harry, its great to hear. I will pass this back to Harry and the team. Charlotte Tillen, Savings Support Manager Response date: 13th September 2023
Bath Building Society Logo
Bath Building Society

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.

Collage of people