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Prosper: Investment accounts reviews

View other Prosper products
4.78
Based on 405 reviews, last reviewed 6th Aug 2025
99% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Easy to use, great investment terms. Easy to use, great investment terms. Still testing Reviewed on: 6th August 2025
Oscar G's avatar
Oscar G

Latest lowest rating:

1

Not easy to work with Unresponsive customer service. Slow order placement in SIPP. App issues that are ignored. I have very low confidence in them, which is a shame as they... Read more Reviewed on: 19th April 2025
Paulo's avatar
Paulo
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About this product

Prosper offer general investment accounts (GIAs).

Prosper GIAs have no contribution limits, they are free to open and you can move money in and out easily via the app. Prosper refund fees on 30 funds from the best-known asset managers around the world.

Prosper GIA reviews help you find out what it’s really like to be a customer. If you’ve used Prosper before, you can also leave a review and share your experience.

Review Prosper: Investment accounts now

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Prosper Investment accounts reviews (405)

As an early customer with Prosper from when they lau...

5
As an early customer with Prosper from when they launched, I have watched their suite of products and funds expand and their app evolve, the team is working hard to deliver a customer focused experience and it reminds me of brands like Monzo and Octopus in terms of it’s focus on using plain language and clean layout. Reviewed on: 19th April 2025
Philip W's avatar
Philip W

Great rates but app not overly clear (eg matured dep...

5
Great rates but app not overly clear (eg matured deposits still showing) Reviewed on: 19th April 2025
Peter B's avatar
Peter B

Good customer service

5
Whenever I have needed to change any details or any assistance with my account Propsper's Customer Service have always responded in a timely and polite manner and dealt with my query efficiently. Reviewed on: 19th April 2025
Bradley M's avatar
Bradley M

Good app with no charges helps us save

3
Good app with no charges helps us save Reviewed on: 19th April 2025
Grant Walker's avatar
Grant Walker

Good product and customer service

4
Initially a bit confusing but great customer service which helped Reviewed on: 19th April 2025
susie 's avatar
susie

Quick & efficient.

5
Quick & efficient. All queries were answered in full & promptly. I would have no hesitation in recommending Prosper & no hesitation in using there services in the future. Reviewed on: 19th April 2025
Mark S's avatar
Mark S

Investing with Prosper

5
With an easy to understand and navigate website I found the experience of investing my money painlessly. Reviewed on: 19th April 2025
MarkMc's avatar
MarkMc

It’s the Ian Botham of fin apps.. A great allrounder

5
It’s been a great platform to use. Straightforward and easy to do what you need to do! Reviewed on: 19th April 2025
Rich's avatar
Rich

Great Company

5
Straight forward & I felt I had all the information I needed to make the smart choice Reviewed on: 19th April 2025
Linda's avatar
Linda

Good customer service

5
It would be very useful and more satisfying to have a human to speak to rather than chatbot Reviewed on: 19th April 2025
JackieRJC's avatar
JackieRJC

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