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Prosper: Investment accounts reviews

Name: Investment accounts
Rating: 4.64 (406 reviews)

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4.64

Based on 406 reviews, last reviewed 17th Apr 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

83%

14%

Latest highest rating:

4

Prosper are a great new platform for saving on deali... Prosper are a great new platform for saving on dealing charges but I wish they had the capability to export data in csv format rather than only pdf. Reviewed on: 17th April 2026

Latest lowest rating:

1

Not easy to work with Unresponsive customer service. Slow order placement in SIPP. App issues that are ignored. I have very low confidence in them, which is a shame as they... Read more Reviewed on: 19th April 2025

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About this product

Prosper offer general investment accounts (GIAs).

Prosper GIAs have no contribution limits, they are free to open and you can move money in and out easily via the app. Prosper refund fees on 30 funds from the best-known asset managers around the world.

Prosper GIA reviews help you find out what it’s really like to be a customer. If you’ve used Prosper before, you can also leave a review and share your experience.

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Prosper Investment accounts reviews (406)

Good customer service

It would be very useful and more satisfying to have a human to speak to rather than chatbot Reviewed on: 19th April 2025

Feels safe to use and boosted interest helps.

Feels safe to use and boosted interest helps. Reviewed on: 19th April 2025

Very good.

Very good. Great product and very ergonomic Reviewed on: 19th April 2025

So far prosperous so good, easy to deal with

So far so good, easy to deal with Reviewed on: 19th April 2025

Easy to deal with, good app and competitive interest...

Easy to deal with, good app and competitive interest rates Reviewed on: 19th April 2025

It’s been mostly good so far.

It’s been mostly good so far. One payment did take a couple of days to clear. Reviewed on: 19th April 2025

Not easy to work with

Unresponsive customer service. Slow order placement in SIPP. App issues that are ignored. I have very low confidence in them, which is a shame as they talk a good talk on their website. Sadly the customer experience doesn't live up to it. Reviewed on: 19th April 2025

Reply from Prosper Hi Paulo, Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met expectations. We'd like to understand more about the specific issues you've encountered so we can address them directly. Please contact us at [email protected] and our team will be happy to assist. Response date: 23rd October 2025

Great app very easy to use

Prosper is very easy to use and they have a great selection of funds to choose from Reviewed on: 19th April 2025

Outstanding service, and account choice

Customer service walked me through registration, really helpful Reviewed on: 19th April 2025

Good value for money, cheap but not been around long...

Good value for money, cheap but not been around long enough Reviewed on: 19th April 2025

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