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Prosper: Investment accounts reviews

4.79
Based on 402 reviews, last reviewed 25th Apr 2025
33300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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0%
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Latest highest rating:

5

Good service. Good service. Prompt communication and a variety of financial products. Reviewed on: 25th April 2025
Mariana V's avatar
Mariana V

Latest lowest rating:

1

Not easy to work with Unresponsive customer service. Slow order placement in SIPP. App issues that are ignored. I have very low confidence in them, which is a shame as they... Read more Reviewed on: 19th April 2025
Paulo's avatar
Paulo

About this product

Prosper offer general investment accounts (GIAs).

Prosper GIAs have no contribution limits, they are free to open and you can move money in and out easily via the app. Prosper refund fees on 30 funds from the best-known asset managers around the world.

Prosper GIA reviews help you find out what it’s really like to be a customer. If you’ve used Prosper before, you can also leave a review and share your experience.

Prosper Investment accounts reviews (402)

Review of the Prosper, Investment accounts:

Low fees.

4
Low fees. Good selection of funds, but more would be nice. Customer service via email is excellent Reviewed on: 19th April 2025

Was ok had no problems or issues

3
Was ok had no problems or issues Reviewed on: 21st April 2025

App is a bit poor.

3
App is a bit poor. Good rates though. Reviewed on: 21st April 2025

Prosper savings account

5
I’ve been using Prosper’s Notice Account and I couldn’t be more satisfied. Their service is consistently reliable, and everything runs smoothly. What really stands out to me is their app — it’s beautifully designed, incredibly user-friendly, and makes managing my savings effortless. I highly recommend Prosper to anyone looking for a trustworthy and modern savings experience. Reviewed on: 21st April 2025

Excellent support

4
Excellent support - needed because the app is a work in progress. Adrian is a star. Reviewed on: 20th April 2025

Could be better

4
My 6 month fixed rate was calculated on a daily basis as opposed to pro rata which was not explained at the start. Customer service was not as speedy as I’d liked. Reviewed on: 20th April 2025

would recommend

5
surprised how easy it was to invest, good rates and easily accessible platform Reviewed on: 20th April 2025

Took a while to get a response when would have expec...

4
Took a while to get a response when would have expected faster. Over 24hrs. Chase for example are within 10mins Reviewed on: 20th April 2025

Easy to use app makes it easy to invest

5
Easy to use app makes it easy to invest Reviewed on: 20th April 2025

Very easy app with loads of information.

5
Very easy app with loads of information. Puts fun into investing. Feel confident with them. Reviewed on: 20th April 2025

Overall good.

5
Overall good. Customer service is not always available on the day Reviewed on: 20th April 2025