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Protect Line: Life and Health Insurance Broker reviews

Name: Life and Health Insurance Broker
Rating: 4.92 (773 reviews)

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4.92

Based on 773 reviews, last reviewed 16th Oct 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Absolutely outstanding Spoke to two gents and they were both polite and they could be... Helped me get my life insurance set up and minumt payments a month to keep my kids w... Read more Reviewed on: 16th October 2022

Latest lowest rating:

1

Rejected I realise they're a broker to external insurance companies, but after wasting an hour on the phone I was rejected even for a £10 p/m insurance, so, it... Read more Reviewed on: 18th August 2022

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About this product

Protect Line provide a wide range of life insurance policies including critical illness, decreasing and increasing cover, level term and over 50s non-medical.

There's no fee for Protect Line’s services and they work with leading UK insurers to find and compare policies.

Reading Protect Line’s reviews will help you see what it’s really like to be a customer. If you’ve used Protect Line Insurance before, you can leave a review of your own and share your experience.

Protect Line Life and Health Insurance Broker reviews (773)

Review of the Protect Line, Life and Health Insurance Broker:

Excellent

Really helpful service explained anything I didn't understand and went through step by step to make sure I got what was right for me definitely recommend Reviewed on: 27th September 2022

Great customer service satisfaction

I had a great experience with protect line. I spoke with Muhammed and Beth and both made me feel comfortable, explained everything with ease and kept the conversation real, no jargon. Was very happy with the exceptional quality of service and how quick the turn around was for my life insurance. Thanks guys. Reviewed on: 21st July 2022

Miss sold

Awful company, protect line miss sold me a policy by saying critical care was the same as terminal care and that it was included to later find out that it wasn't by a man called Conway who rang me to set up the trust for my son. He then had me upset on the phone and was talking so quickly and so many figures thrown at me at once, felt put on the spot. They only care about getting you to sign a policy and kept ringing me after cancelling which was after me putting in writing that I wanted all my details to be removed from their system. I wanted them to not just to not call me but to physically remove all my personal details (RTBF) last 2 advisors were a bit abrupt and told me they would sort it out but clearly haven't as their still ringing me. Absolute waste of time and wish I had never went through it all. Caused me nothing but stress this past week. Reviewed on: 20th May 2022

Won't leave you alone

This company is a pest! I did a brief life insurance quote for Tom (www.tom.co.uk). Received an initial call back which I was happy to go ahead with but during that call decided I was going to look into insurance further myself and didn't need any more calls. Despite that I've received a call at least weekly since and have asked not to be called back in all of them yet they keep calling me. Figure it's time to leave my public opinion. Can't speak for the customer service if you do actually want insurance, I'd hope they were extremely communicative. If you don't want insurance, avoid any company which connects themselves with Protect Line. Reviewed on: 26th January 2022

Life Insurance

Bradley Charlton was very informative, polite and he didn't rush and gave me enough time for my decision. Reviewed on: 20th January 2022

Very thorough and professional process

Everything was explained extremely well. Both myself and my partner were very happy with the service. Reviewed on: 11th October 2021

Very happy with my cover

Very happy with my cover. Georgia Davis was my adviser and helped me out with all my trivial requests and followed them without fail. Reviewed on: 9th October 2021

Genuine fantastic service.

Claire at Protect Line was truly fantastic in sourcing me the correct life insurance quote, tailored to my wishes and also my budget. Genuine and honest, Claire helped me with the difficult task of insuring my life and left me with the confidence to pass on Protects details to family and friends. Reviewed on: 8th October 2021

Excellent customer service

The customer service representatives were friendly and helpful by listening to what I wanted and took the time to explain each detail of my insurance and because of them my partner also took out insurance as well Reviewed on: 8th October 2021

Great Service

Great Service would definitely recommend Reviewed on: 8th October 2021

Friendly staff and great service!

In one conversation, we set up insurance plans for both me and my wife. With our situation, that wasn’t the easiest thing but the guys at protect line made it so easy and they were just the nicest people. Reviewed on: 8th October 2021

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