Write a review

Protect Line: Life and Health Insurance Broker reviews

Name: Life and Health Insurance Broker
Rating: 4.92 (773 reviews)

View other Protect Line products

4.92

Based on 773 reviews, last reviewed 16th Oct 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Absolutely outstanding Spoke to two gents and they were both polite and they could be... Helped me get my life insurance set up and minumt payments a month to keep my kids w... Read more Reviewed on: 16th October 2022

Latest lowest rating:

1

Rejected I realise they're a broker to external insurance companies, but after wasting an hour on the phone I was rejected even for a £10 p/m insurance, so, it... Read more Reviewed on: 18th August 2022

Read all reviews See your review

About this product

Protect Line provide a wide range of life insurance policies including critical illness, decreasing and increasing cover, level term and over 50s non-medical.

There's no fee for Protect Line’s services and they work with leading UK insurers to find and compare policies.

Reading Protect Line’s reviews will help you see what it’s really like to be a customer. If you’ve used Protect Line Insurance before, you can leave a review of your own and share your experience.

Protect Line Life and Health Insurance Broker reviews (773)

Review of the Protect Line, Life and Health Insurance Broker:

Excellent

Really helpful service explained anything I didn't understand and went through step by step to make sure I got what was right for me definitely recommend Reviewed on: 27th September 2022

Racists

Had to update my review to a negative one, as I am a white Caucasian man born in Czechia lived in the UK and spend to months in Belize and Mexico 1 or 2 months prior to getting life and critical illness cover, I got life cover for 10£ and critical illness cover for 10£ as well nobody wanted to do any tests on me etc. I weight about 78kg and my height is 5ft10.When I tried getting the same insurance for my pregnant wife who is Carribean black Belizean who came here to the UK with me at the same time prior to getting the insurance they made us wait about 5 months because they told us first that she is not eligible, then after that they called unexpectedly offering her the same insurance as I do but later were requesting HIV test for her!Just because she is black!Those people are disgusting racists!Then they offered her the same life cover but instead of 10 pounds for 20 pounds!And their excuse?Her BMI!What a stupid excuse!Shes 4ft9 and had 80kg prior to pregnancy, she has a lot of muscle on her body but noone cares about that all they see is some stupid BMI Reviewed on: 31st August 2021

Friendly and understanding

Did some looking around for life insurance as im due to have my second baby. I missed a few phone calls, then Dan called me back and was lovely and very understanding of the noise from my 2 year old. We had a few jokes and he made me feel at ease with going through some tough questions and was apologetic when I had explained the hard times. I would 100% recommend protect line to anyone looking for life insurance, they were fantastic throughout mine and my partners different process. Reviewed on: 31st August 2021

Outstanding

The team are very helpful and understanding and take care of the customers Reviewed on: 28th August 2021

Professional

The staff was very polite respectful and explained anything I asked and great at finding the best price Reviewed on: 27th August 2021

Fantastic service

Dan was amazing even though we were on the phone for 1 hour but it was amazing to speak to someone with a sense of humour thats what we need. Thank you Reviewed on: 27th August 2021

Amazing staff , amazing policies , amazing prices

I can’t thank protect line enough ! I’m 20 years old and was considering life insurance for a while . I’m so happy that I went with protect line. Knowing that my 8 month old will be covered really sets me at ease. They found me the best policy at the best prices. Thankyou so much ! Reviewed on: 27th August 2021

Happy Customer!

As a young women with children I have always felt the need to get life insurance and didn't know where to start as I wanted to make sure my family were financially stable if the worst was to happen. With an anxiety too of speaking on the phone. Jordan English reasured me and helped me find the policy that was right for my needs and in my budget. He was extreamly helpful and now I have a peace of mind that if anything was to happen my children and my partner will be able to get through it. My experience was great. Polite and friendly and I was recommend to others. Reviewed on: 27th August 2021

Efficient and flexible.

The process of getting cover for my family and I was simple. Excellent customer service. Reviewed on: 27th August 2021

Brilliant customer service

The person I spoke to over the phone at this company was very polite, helpful and easy to talk to, he listened to everything what I was saying and tried to help in every way that he could :) Reviewed on: 27th August 2021

Very helpful, friendly and open.

The guy I spoke with was very helpful, saved me a lot of money and generally provided great service. Reviewed on: 26th August 2021

Do you have a different Protect Line product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Insurance Broker
from Alan Boswell Group 4.08 from 5 reviews
Life Insurance Broker
from Reassured 4.45 from 6 reviews
Pet Insurance Broker
from Protect Line 0.00 from 0 reviews

There's still more to see!

Protect Line has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub