Protect Line is a life insurance broker, with products offered on a non-advised basis. If you've taken out a policy via Protect Line, please share your own review here.
Customer Service
32% of feedback is Process related
Top Age Profile: 25-34
Top Channel Preference: App
375 reviews
Perfect unbiased help
Can’t fault this company at all, right from setting up my policies, right through to a problem with my insurer currently, Kieran in particular has been brilliant running backwards and forwards for me and keeping me updated at all points, although all t... Read more
Can’t fault this company at all, right from setting up my policies, right through to a problem with my insurer currently, Kieran in particular has been brilliant running backwards and forwards for me and keeping me updated at all points, although all the staff are knowledgeable, friendly and extremely without pushing products! Couldn’t recommend enough!! 10/5
Reviewed on 25th September 2020Gerry T Kelly![]()
Professional & Courteous
I got a call back when I put my basic details in on the site. The gent was polite and explained everything very succinctly. I chose the policy that appealed to me most, was affordable and would ensure my family would be taken care of should anything... Read more
I got a call back when I put my basic details in on the site. The gent was polite and explained everything very succinctly. I chose the policy that appealed to me most, was affordable and would ensure my family would be taken care of should anything happen to myself.
I would recommend Protect Line 100% as there was no hard sell tactics or coversion to take the product, they simply provided various options for me to consider.Reviewed on 19th September 2020Christopher Quinn![]()
Outstanding speedy service
Robbie Blake went through every single detail with me from start to finish . I was hesitant about getting life insurance I’m no glad I did I didn’t realise how easy it was and it was made easier by Superb service can’t thank him enough.
Reviewed on 18th September 2020Rik Tayler![]()
Making life easy for Mums
I was contacted by Jenna Howe regarding my insurance quote. She made it so easy for me whilst I was cooking dinner and dealing with a 2 year old tantrum she was calm and listening to what I wanted and she delivered. In a life that is so crazy as a mum... Read more
I was contacted by Jenna Howe regarding my insurance quote. She made it so easy for me whilst I was cooking dinner and dealing with a 2 year old tantrum she was calm and listening to what I wanted and she delivered. In a life that is so crazy as a mum especially during this pandemic it's nice to have someone listen to what you are after.
Reviewed on 18th September 2020Kerryn![]()
Fantastic
Easy process from start to finish, wish I had done it years ago with it being so easy and stress free. I feel 100% better about being insured and knowing my kids would be fine if something were to happen to me or my partner. Thanks again.
Reviewed on 17th September 2020Alex James![]()
Amazing customer service
I spoke with Adam who was very patient going through all my options and thoroughly explaining all the information. I have already recommended him to two people!
Reviewed on 17th September 2020Becky![]()
Amazing
Best customer services thanks Ben
Reviewed on 17th September 2020Radu Sirb![]()
Efficient service
Very easy to set up and am confident I got the best deal.
Reviewed on 16th September 2020Shaheena![]()
New Policy after a review
Had a chat with this company, I'm in the position to switch policies, so why not.
Reviewed on 16th September 2020Kevin Morby![]()
Extremely friendly, easy process
I was very unsure about life insurance about what type of insurance to get and how it all worked, Craig at Protect Line made the process super simple and informative he explained all of the jargon very well and helped me find the best deal that I... Read more
I was very unsure about life insurance about what type of insurance to get and how it all worked, Craig at Protect Line made the process super simple and informative he explained all of the jargon very well and helped me find the best deal that I could get I am very happy!
Reviewed on 13th September 2020Paul I![]()
So simple and easy why is everyone not doing it?
It couldn’t be any easier. All over the phone took 50 minutes and it’s all on your terms and what you can afford to pay. The customer service is remarkable, there so helpful and they go above and beyond for you. I’m grateful because I had no idea how t... Read more
It couldn’t be any easier. All over the phone took 50 minutes and it’s all on your terms and what you can afford to pay. The customer service is remarkable, there so helpful and they go above and beyond for you. I’m grateful because I had no idea how this all worked and they just walked me through the whole thing explained everything to me and I ended up taking a policy out. I’m happy I’m covered and It was because of these guys.
thank you.Reviewed on 12th September 2020Fred![]()
Friendly and considerate
Easy to talk to despite the harsh subject it is about ..and understanding of your reasons, plus it’s a very fair price
Reviewed on 12th September 2020Jack Percy![]()
Amazing quick service
Great service little payments for a good pay out in case the worst happens to leave for my kids would recommend
Reviewed on 12th September 2020James![]()
Honest and trustworthy
Very happy they knew what they were talking about , no sugar coating , able to answer all queries , I took out a policy
Reviewed on 12th September 2020Sue![]()
Easy, quick, professional, caring and friendly service
I took out a life insurance policy with Protect Line, the firm made sure I was 100% happy with what was being offered before I signed up and were happy to spend as long as it took find the right policy for me. I was a pain of a client, not returning... Read more
I took out a life insurance policy with Protect Line, the firm made sure I was 100% happy with what was being offered before I signed up and were happy to spend as long as it took find the right policy for me. I was a pain of a client, not returning calls and rescheduling but the company were respectful of the time I needed. Great service and will recommend.
Reviewed on 11th September 2020Emma Kendall![]()
Quick and easy
I filled in an online form with some basic details and got a call back within the hour. Jenna was very helpful and managed find us a great deal, applied and accepted all within the morning. Couldn’t ask for more!
Reviewed on 11th September 2020Christine Summers![]()
Brilliant customer service.
My name is Danny Newman... Read more
My name is Danny Newman
I’m 35 year’s old and felt it was time to get some life insurance I spoke with protect line and they really were fantastic if I remember right Christian Burton was the name of the person who helped me thru it all It’s confusing but he helped make the whole thing clear couldn’t recommend this company enough.Reviewed on 11th September 2020Danny Newman![]()
Life saving
They helped me understand the meaning of life insurance to help me and my little girl protected. They understood my complicated way of explaining my life and the man I spoke to he made me so at Ease and helped me understand each question
Reviewed on 11th September 2020Enya brady![]()
Fantastic and easy
I enquired about life insurance which I had never had before and it was fully explained to me by a very polite and friendly staff member. He helped me pick the right cover for me and my family. It put me at ease knowing I was getting the best cover... Read more
I enquired about life insurance which I had never had before and it was fully explained to me by a very polite and friendly staff member. He helped me pick the right cover for me and my family. It put me at ease knowing I was getting the best cover and understanding of the cover. Highly recommend.
Reviewed on 10th September 2020Sarah Weir![]()
Easy peasy
so simple and all done in just one call! Life insurance couldn't be easier.
Reviewed on 9th September 2020janelle![]()
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