Smart Money People Logo
Share this page
Link copied

Protectivity: Specialist Insurance reviews

View other Protectivity products
4.92
Based on 1,450 reviews, last reviewed 5th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The insurance was simple to set up, customer service... The insurance was simple to set up, customer service clarified questions and the insurance was set up quickly Reviewed on: 5th January 2025
Aspire M's avatar
Aspire M

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi
Read all reviews Write a review

About this product

Our Protectivity specialist Insurance reviews can help you to find out what life as a Protectivity customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Review Protectivity: Specialist Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Protectivity Specialist Insurance reviews (1450)

Cannot fault the service

5
Cannot fault the service, great monthly updates , always informative. Reviewed on: 9th July 2024
Betsyanne montoya's avatar
Betsyanne montoya

Lucky I have not needed to make a claim and that’s w...

3
Lucky I have not needed to make a claim and that’s when you can really say how good the insurance provider is. Reviewed on: 9th July 2024
Chris K's avatar
Chris K

Affordable Pet Protection

5
I recently signed up for pet insurance through Protectivity and have had a mostly positive experience so far. Their website is user-friendly and easy to navigate, which made the process of getting a quote and purchasing a policy straightforward. I was pleasantly surprised by their competitive rates - the coverage seems comprehensive for the price. There was one hiccup, however. I tried to use their "Refer a Friend" feature, but the link wasn't working properly. When I reached out to customer service about this issue, their response was somewhat lacking. The representatives I spoke with didn't seem well-equipped to resolve the problem, which was frustrating. Despite this minor setback, I'm generally satisfied with the insurance coverage and value for money. If they can improve their customer service, particularly for technical issues, this company would be top-notch. Pros: - Low-cost plans with good coverage - User-friendly website and policy management portal - Easy sign-up process Cons: - "Refer a Friend" link not functioning - Customer service needs improvement for technical issues Reviewed on: 9th July 2024
Wendy G's avatar
Wendy G

Brilliant!

5
Great insurance and prompt customer service! Very happy! Reviewed on: 8th July 2024
Karen A's avatar
Karen A

Easy to set up.

5
Easy to set up. Straight forward information about the insurance plan. Easy to renew with step by step emails letting you know the next steps. Luckily i have not needed to ring them or make any claim. Reviewed on: 8th July 2024
Helen's avatar
Helen

Excellent service

5
When starting my dog walking business I wanted a company I could rely on for advice when I needed help and advice.. Excellent service and I have always felt like a valued customer. Reviewed on: 8th July 2024
Carol d's avatar
Carol d

Always very helpful, with any questions you may have

5
Always very helpful, with any questions you may have. Quick to answer questions and very friendly staff. Would recommend to anyone wanting business insurance for their company. Their policy’s cover a wide range of services Reviewed on: 8th July 2024
Kadie M's avatar
Kadie M

I have used it for my hairdressing insurance for 3 y...

5
I have used it for my hairdressing insurance for 3 years and it’s been great Reviewed on: 8th July 2024
Michelle S's avatar
Michelle S

Brilliant service

5
From getting my hair dressing business insurance Protectivity have forever kept me updated on what’s new, what’s changed emailed me for renewal always been willing to help me when I’ve needed help. And the pricing isn’t bad at all Reviewed on: 8th July 2024
Sophie b's avatar
Sophie b

Just brilliant at any time not just for me but for e...

5
Just brilliant at any time not just for me but for everyone Reviewed on: 8th July 2024
Peter Howland's avatar
Peter Howland

Review Protectivity: Specialist Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill