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Protectivity: Specialist Insurance reviews

4.91
Based on 1,452 reviews, last reviewed 7th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Our Protectivity specialist Insurance reviews can help you to find out what life as a Protectivity customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Protectivity Specialist Insurance reviews (1452)

Review of the Protectivity, Specialist Insurance:

Happy Customer

5
Great experience so far, not had any issues which has required customer service assistance (hence the neutral response), would recommend Reviewed on: 26th July 2024

Used for a few years and always been great!

5
Used for a few years and always been great! Reviewed on: 2nd September 2024

Great insurance!

5
Great insurance! Very easy and straight forward experience Reviewed on: 2nd September 2024

Was really easy to get in touch with them really hel...

5
Was really easy to get in touch with them really helpful staff great price and they are there on hand if you got a problem nothing is to much trouble always Reviewed on: 2nd September 2024

Freeriding

5
Son uses top up insurance for International Snowboarding competitions. Very easy and quick and can do at last minute. Perfect for what he needs. Reviewed on: 2nd September 2024

I’ve only ever insured my business with Protectivity.

5
I’ve only ever insured my business with Protectivity. Always great value for money and cover many specialities. Reviewed on: 2nd September 2024

Great product

5
I found the process very easy to navigate online. The prices are very competitive, i’m delighted with my cover. Reviewed on: 2nd September 2024

Excellent customer service and great value

5
Excellent customer service and great value Reviewed on: 2nd September 2024

Really helpful staff when I've needed to phone and c...

5
Really helpful staff when I've needed to phone and change my policy solved my issues quickly and efficiently. Good price and communication. Reviewed on: 2nd September 2024

Protectivity insurance gave the village hall committ...

5
Protectivity insurance gave the village hall committee the reassurance and peace of mind that our event was covered should any thing go wrong. Reviewed on: 2nd September 2024

Customer service has been great, no complaints from me.

5
Customer service has been great, no complaints from me. Reviewed on: 2nd September 2024