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Protectivity: Business insurance reviews

4.80
Based on 1,452 reviews, last reviewed 7th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Protectivity offer business insurance policies to small businesses, event organisers and landlords.

Specialist cover includes Public Liability, Professional Indemnity, Product Liability and Employers’ Liability. Protectivity also have flexible options for freelance, work-from-home, and startup insurance.

Protectivity insurance reviews help you find out what it’s really like to be a customer. If you’ve used Protectivity before, you can also leave a review and share your experience.

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Protectivity Business insurance reviews (1452)

Very good.

5
Very good. Had no issues but still not pleased they don't cover XL bullies. Reviewed on: 2nd August 2024

Excellent Service.

5
Excellent Service. I found the whole process of setting up my insurance very easy, accessible and smooth. I will not hesitate to use Protectivity again. Reviewed on: 2nd August 2024

In this world of ever rising prices Protectivity rem...

5
In this world of ever rising prices Protectivity remain very competitive with a good range of cover. Their customer service is first rate. I recently rang up to increase my Vet fees coverage and was treated politely and efficently. Reviewed on: 2nd August 2024

Brilliant very helpful great advice always helpful o...

5
Brilliant very helpful great advice always helpful on the phone. I’ve never had a problem with them in 3 years. Reviewed on: 2nd August 2024

dog fight

5
im a dog walker and 2 of the dogs i walked got into a fight and you settled all the vet bills. Reviewed on: 1st August 2024

Really easy to set up and great customer service.

5
Really easy to set up and great customer service. Reviewed on: 1st August 2024

Best insurance providers.

5
Best insurance providers for cos t and customer service. I come back every year. Reviewed on: 1st August 2024

Very easy to set up.

5
Very easy to set up. Everything i need coverd is. Really happy with the Service. Reviewed on: 1st August 2024

Satisfaction assured

5
Been using this service for two years now and I am very pleased. Reviewed on: 1st August 2024

Great service very helpful when contacted and good a...

5
Great service very helpful when contacted and good advice when needed. Good range of products as well Reviewed on: 1st August 2024

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