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Ramsdens: Travel Money reviews

2.14
Based on 14 reviews, last reviewed 12th Sep 2023
No new 5 star reviews
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No new 1 star reviews
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4 star
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7%
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72%

Latest highest rating:

5

Helpful, friendly, professional Whitehaven Branch - Always a friendly service - Dean is so friendly and efficient- makes such a difference . Thank you Reviewed on: 24th May 2023
Pat 's avatar
Pat

Latest lowest rating:

2

not paying advertised rate on travel money bought 1000e rate advertised as 1.35. when got home checked receipt only got 1.114 to pound .no explanation offered or given Reviewed on: 12th September 2023
Philip Faulds's avatar
Philip Faulds

About this product

Before we go off on our holiday, there's always a last minute dash for some travel money! With more and more options available, it really does pay to do a bit of research to find the best travel money company. Smart Money People is the place for Ramsdens travel money reviews. If you've used Ramsdens travel money before, why not write YOUR own review? You can help other travellers looking for honest Ramsdens travel money reviews.

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Ramsdens Travel Money reviews (14)

Manageress phew what a joke

1
I have been served before in Bathgate Ramsdens with a lovely lady called Elaine who was so helpful chatty and explained a lot about there services that I never knew, I went back with a friend after telling her how good they were , I still can’t believe how that horrible woman spoke to us , when I called shop to complain SHE IS MANAGERESS so sorry but I will not be back , be prepared to be screamed at by a person who quite clearly does not want our business,,,, such a shame Reviewed on: 23rd February 2018

Poor service

1
I bought currency in December from the Musselburgh branch and they matched the onlin and coyld have been any nicer. However, I went in a few weeks ago to be told they had changed their policy but not only had they changed their policy but the chap I dealt with was rude in his manner. I then sent ramsdens an email to complain and they just ignored it. I have bought currency since but went elsewhere and even though ramsdens had a better rate , I couldn't bring myself to give them further business. It's such a pity as I used cheque centre for a number of years buying currency 4 /5 times a year. Reviewed on: 1st April 2017

Not impressed

1
I went in to Ramsdens Dunfermline today to get some Euros as rates fair considering the drop since Brexit.I did'nt need much as going A.I. on holiday. I swear they would have asked how much I weighed at birth if I did'nt stop the young person at the desk. They wanted a lot of personal details including my mobile number. I asked why so much required - Company policy I was told. I stopped at mobile number as I was not impressed, the young woman was smug to say the least. I will not use again. Went the post office and had a rate a few cents less but no problems at all. Reviewed on: 2nd September 2016

Excellent exhange rate and great customer service

5
The Ramsdens currency service is brilliant. Their exchange rates always seem to be the best. Reviewed on: 3rd February 2016

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