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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Loan

I’m happy with the interest charge on my loan Reviewed on: 11th June 2020

Cheapest apr I could get

Cheapest APR I could find and they’ve been helpful to me if I’ve had any queries Reviewed on: 11th June 2020

Easy, fast and helpful

The website is so easy to use and to keep track of your payments. Had the money in my bank so fast. Very impressed Reviewed on: 11th June 2020

Fantastic and very fast service

Quickly processed my request and the overall rate of paying back is very reasonable Reviewed on: 11th June 2020

Excellent company

No hassle,quick decision company.used this company for four years now an never had a problem with them top class company Reviewed on: 11th June 2020

Efficient and easy

Really efficient lending, stress free, loan available very quickly with no hidden costs or charges. Fantastic company. Reviewed on: 11th June 2020

Great Company.

I choosed Rate Settet because was the Best Company out there Reviewed on: 11th June 2020

Great Service

Great value for money. Easy to navigate website. Reviewed on: 11th June 2020

Easy to set up, easy to manage

Application couldn’t be simpler. I received a quick answer and an equally fast transfer of funds once my loan was set up. The Payments flexibility is great if I want to clear the loan quickly and the app is simple to use for arranging these payments or checking on status. All in all this has been a pleasant experience and I would recommend. Reviewed on: 11th June 2020

Fair

just good rates,and quick and forward all the procedure! Reviewed on: 11th June 2020

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