Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Very good and easy service

I needed a loan for emergency dental work, I shopped around with a few other providers and rate setter stood out from the rest Reviewed on: 11th June 2020

No hassle and very swift

Found them very professional. I got a very prompt speedy reply when applying for a loan. They are a customer friendly. Would recommend them to friends and family. Reviewed on: 11th June 2020

Brilliant

Very helpful even through Covid 19 I can’t fault Rate Setter at all Reviewed on: 11th June 2020

Excellent, easy company to deal with

I have borrowed twice from Ratesetter, I found the whole process very easy with clear information provided. Would be happy to recommend or deal with them again. Reviewed on: 11th June 2020

Friendly efficient quick service

This is my second loan with Ratesetter and it has been hassle free. Reviewed on: 11th June 2020

Mediocre experience

The application process is quite intense Compared to other lenders and I waited a long time to get an answer. I had to send 3 emails to get a reply. However I did receive my loan in the end and everything ended up okay. Reviewed on: 11th June 2020

RateSetter

Great company, brilliant rates and overall easy to use Reviewed on: 11th June 2020

Excellent customer service and terms!

Ratesetter responded very quickly after my application and thereafter was very clear about payment terms. I would happily use them again. Reviewed on: 11th June 2020

Fantastic

Difficult time help you with very low interest Reviewed on: 11th June 2020

Excellent loan provider

So easy to apply a speedy acceptance and the money was transferred swiftly would defo recommend Reviewed on: 11th June 2020

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Unsecured loans
from East Kilbride Credit Union 4.98 from 92 reviews
Child benefit loan
from M for Money Credit Union 4.89 from 80 reviews
Personal Loan
from Novuna Personal Finance 4.89 from 359 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub