Smart Money People Logo
Go to business site
Share this page
Link copied

RateSetter: Loans reviews

View other RateSetter products
4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

RateSetter Loans reviews (14024)

Best company for a loan by far

5
Ratesetter have definitely been the best company I've ever dealt with. My loan was easy to set up, the interest rate was excellent and they have been a pleasure to deal with. I will definitely be using them again in the future. Reviewed on: 11th June 2020
Steve Allenden's avatar
Steve Allenden

Great rates .great service

5
Easy and straight forward. Far easiler than my bank to deal with and better apr Reviewed on: 11th June 2020
Micheal 's avatar
Micheal

Amazing

5
Needed a loan for a veichle as I was a little stuck. Applied on the wednesday, had a phone call the same day and by the friday the money was in my account with no issues. Very happy Reviewed on: 11th June 2020
George's avatar
George

Excellent service and user friendly account

5
Got the money really quick and happy with account Reviewed on: 11th June 2020
Darren's avatar
Darren

Very easy very quick very fair good value

5
I had a very good experience it was very efficient a good process easily sorted out Reviewed on: 11th June 2020
Richard Biddle's avatar
Richard Biddle

Easy application

5
Quick and easy application - now hassled after application until completion Reviewed on: 11th June 2020
Carol Green's avatar
Carol Green

Amazing

5
by far the best loan company around. Easy to use, very helpful staff and most importantly exceptional rates! Will always use rate setter for my future loans x Reviewed on: 11th June 2020
Nadia Dand's avatar
Nadia Dand

Excellent service

5
Very easy to get things sorted with Ratesetter Reviewed on: 11th June 2020
Paul L's avatar
Paul L

Good

5
Good service would recomend and would definatly use again Reviewed on: 11th June 2020
Sp's avatar
Sp

Hassle free and easy to get a loan

5
It’s brilliant as I was able to get a loan for my first car. Low interest rates and it’s so hassle free, I just set up the direct debit and all payments come out. I’ve got just under two years left. Would definitely chose ratesetter again Reviewed on: 11th June 2020
Megan sayce's avatar
Megan sayce

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from RateSetter?

  • Car Finance

    from RateSetter 4.96 from 308 reviews
    RateSetter
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill