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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent Lender

I had a great experience with Rate setter. They always help instantly when required. Thank you Rate Setter for your great service. Reviewed on: 11th June 2020

Best rates and service

Easy quick and very helpful with really cheep rates Reviewed on: 11th June 2020

Fantastic loan company

Rate setter have been extremely helpful since I’ve had the loan. The online access is fantastic. Reviewed on: 11th June 2020

Very clear and easy service

Very transparent in all dealings, clear and concise with very little jargon. Made it easy to see the deal for a loan that best suited by situation. Reviewed on: 11th June 2020

Can't fault them!

Love the flexible repayment option so you can pay back faster. They've also made finding your balance really simple online. Reviewed on: 11th June 2020

Amazing, life saving company!

Excellent, quick easy and affordable. Made me life so much easier without any hassle. Would highly recommend Reviewed on: 11th June 2020

Safe, easy to understand & manage.

Using ratesetter is easy to understand, manage & safe , no problem using the app on my mobile , SIMPLE That's all you need. Reviewed on: 11th June 2020

Great customer service from rate setter

My experience with rate setter has been great. They were there when I needed them from the beginning available to talk to about issues that may have incurred in my life whilst paying back the loan eg fraud and been very supportive. I would definable recommend rate setter to my friends and colleagues if they were ever in need of help. Reviewed on: 11th June 2020

Rate setter

Great help when I was in need of money. simple easy steps, quick decision and fair rate of interest. Reviewed on: 11th June 2020

Excellent service

Really straight forward experience. Reviewed on: 11th June 2020

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