Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Easy peasy

Very helpful and easy to apply for. Reviewed on: 11th June 2020

Excellent service

Was able to get what I needed to borrow whinin minutes Reviewed on: 11th June 2020

Good service nice people

Everything is good. Only thing I dislike is that if you want to repay early you do not save any interest which many other creditors do. For this reason alone I would not use again. Reviewed on: 11th June 2020

Fair, Fast and easy to manage

Ratesetter has been a lifesaver in helping me rearrange my finances. I found the application process easy and the following process straightforward. The mii ok net arrived quickly and the online portal is easy to use. Reviewed on: 11th June 2020

affordable and convenient loans

I found Ratestter to be very useful when I needed to help my son through university. I would recommend them to anyone wanting a no-nonsense affordable loan. Reviewed on: 11th June 2020

Simona review

It was easy to apply and get for small amounts Reviewed on: 11th June 2020

Efficient and Transparent Financial Institution

I got to know about Ratesetter through a friend. I got in touch with them for a loan and to my surprise when I met all the required conditions, my account was credited with the loan amount the next day. Amazing people. I will continue to recommend them to my family and friends Reviewed on: 11th June 2020

Valued customer

Rate setter has been extremely helpful and I would recommend them to anyone that is seeking financial help. Their customer services are second to none, they will help you every step of the way, they understand your needs and will guide you to what’s best for you regarding your financial situation, they have been there for me and helped me through everything that I needed, a really truly honest company, thank you rate setter for being there for me mrs Allyson Bonni Cardiff Reviewed on: 11th June 2020

Great lender

Have used RateSetter twice. Easy to apply, keep track and pay off early. I would highly recommend. Reviewed on: 11th June 2020

Quick decision, Speedy transfer, Hassle free.

I was looking for a loan for home improvements and Ratesetter came up on my search. I looked into the company and liked how the company was run and what I was reading. I got a lower interest rate than what my bank could offer. I shopped around a little more but could not find anyone elsewhere the way Ratesetter conducted there business. I filled out the form on line and got a decision the same day with funds transferred within a day of agreeing the offer. Reviewed on: 11th June 2020

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Child benefit loan
from M for Money Credit Union 4.89 from 80 reviews
Loans
from Vanquis 4.92 from 1253 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.80 from 39 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub