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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to use, quick and hassle free

Application process is straightforward and entirely online, rates are very competitive. Website is great for keeping track during the loan, used ratesetter twice and very happy with the service, would definitely recommend.! Reviewed on: 11th June 2020

Hassle free loan

RateSetter really helped me out when I needed a loan, it is very simple and worry free! Super happy customer here, definitely recommend it. Reviewed on: 11th June 2020

Perfect service

Quick, simple and fast. Nothing else needs to be said. Reviewed on: 11th June 2020

Fast, friendly and helpful.

I’ve had a couple of loans out with RateSetter and they are very fast, friendly and helpful. Any problems you can give them a call and they are more than happy to help where they can. Would recommend. Reviewed on: 11th June 2020

Extraordinary

Absolutely. Roll isn’t service throughout! Can not fault at all! The information given is first class! Reviewed on: 11th June 2020

Fab first loan

Quick, simple and accessible service. Particularly impressed with the mobile/tablet devise Website compatibility. My first loan experience outside of my bank and I would recommend and use them again. Reviewed on: 11th June 2020

I recommend

Reviewed on: 11th June 2020

So easy to apply

Money was in my account on no time and great interest rate Reviewed on: 11th June 2020

Great

Good lender reliable service, would recommend Reviewed on: 11th June 2020

Gives opportunity to all borrowers

I am a very new borrower and I don’t have a track record of borrowing large sums and repaying these. However, I also have never defaulted on a payment. I really appreciate that Ratesetter offered me a rate that felt fair and was accessible to people like me, who haven’t yet had the chance to build an extensive credit history. Reviewed on: 11th June 2020

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