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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simple, straight forward

I love that everything is made clear, easy to understand and very efficient. Reviewed on: 11th June 2020

Very likely

All good, no problems at all with them. Excellent customer service. Reviewed on: 11th June 2020

Excellent in every way.

The best loan provider . Most reasonable interest rates. Best customer service. Reviewed on: 11th June 2020

Great Rates, Great Flexibility

I love using RateSetter because of the great rates and the flexibility it gives me with repaying more when I can, and also there is no penalisation for settling early. Reviewed on: 11th June 2020

Loan

Really easy to apply, happy with the terms Reviewed on: 11th June 2020

Amazing

Rate setter are amazing they have been understanding when your circumstances change or if you need help. They have amazing customer service too Reviewed on: 11th June 2020

Easy to apply, user friendly

I was very unsure as to which type of loan to go for but after doing some research decided on Ratesetter as the website seemed user friendly with good customer service. Would definitely recommend and use again. Reviewed on: 11th June 2020

Easy to set up, no hassle

Applied, and approved swiftly. I’ve had no hassle, junk mail or problems at all. Would definitely use again if required. Reviewed on: 11th June 2020

Smooth and fast

Everything was very fast . And the apr it’s not bad Reviewed on: 11th June 2020

Unicorn Magic!

What’s not to like. These guys are super duper professional, easy to deal with and provide no nonsense loans with top service. My kind of folks. Reviewed on: 11th June 2020

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