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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Friendly and easy to deal with

I was amazed how easy it was to apply for the loan Reviewed on: 11th June 2020

Quick and Good Rates

I received confirmation very quickly and the interest rates were very competitive. Reviewed on: 11th June 2020

No drama lending

I needed a loan for a new car and rather than give a dealer all my details and wait for approval I used Ratesetter on line. Money was in my bank account within 24 hours with just one call from them. Excellent service. Reviewed on: 11th June 2020

A pleasure to deal with

From start to finish Ratesetter have proved to be first class in customer service, clear and honest information and administering my account. Highly recommended! Reviewed on: 11th June 2020

Great

Easy Quick Hassle free Good rate Reviewed on: 11th June 2020

So easy to set up and manage

Ratesetter have been great. The process has been straight forward from start to finish. The terms of the loan were fair and the rates are amazing! Reviewed on: 11th June 2020

Quick, reliable service

Very pleased with the service received. Quick decision, money in my account within 2 days! Reviewed on: 11th June 2020

Best service ever!

A very easy, quick and low cost loan service with easy to pay back options. Reviewed on: 11th June 2020

Great rates and so easy to set up !

Painfully free set up and easy to see payments made and remaining balance on line. Steve Reviewed on: 11th June 2020

Great service

A very easy company to use. All explained. No hassle just a great service Reviewed on: 11th June 2020

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