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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent company, excellent service

One of the best companies I have ever used one happy customer would recommend to anyone Reviewed on: 11th June 2020

RateSetter

This is a very good company I am very pleased with everything Reviewed on: 11th June 2020

Best finance company

My experience is better than I was expecting. I got money without any fuss. Company has trusted me and gave respect without any rediculous queries . Reviewed on: 11th June 2020

Simple, easy to understand and control loans

Simple application process that fully guides you through all you need to know. Choose your monthly payment but you still have the ability to pay extra when you want at no cost. Great customer service. A1+++, would definitely recommend rate setter. Reviewed on: 11th June 2020

Quick, Easy, Friendly

needed to refinance some things, rate-setter provided easy borrowing at a great rate & I couldn't be happier Reviewed on: 11th June 2020

Easy and reliable

I feel so comfortable with Ratesetter. I’ve had no problems, and always recommend to friends and family! 100% happy with Ratesetters service. Reviewed on: 11th June 2020

Ratesetter

Great company, low APR, helps when needed. Reviewed on: 11th June 2020

Fast easy process

They have great rates and its easy to check online how much you owe and you can also pay extra if you want Reviewed on: 11th June 2020

Best ever lender

Nothing but the best on the market. Nothing more nothing less Reviewed on: 11th June 2020

Faultless

No issues whatsoever. Pretty hassle free Reviewed on: 11th June 2020

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