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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great set up, no issues

Really straightforward application process, my loan was approved and money in my account quicker than any other application I have done before. Reviewed on: 11th June 2020

Great company

Easy to set up and website easy to use to monitor your payments Reviewed on: 11th June 2020

Best loan company

I’ve used rate setter a couple of times I’ve found it the most straight forward loan company. Very easy to apply, great customer service. I’ve always recommended ratesetter. Reviewed on: 11th June 2020

Cheap, good with quality

Very acceptable APR for loans, quick response for query, quote. Easy to manage your account Reviewed on: 11th June 2020

Really helpful

Easy to get touch with if you need any help or or having trouble making a payment Reviewed on: 11th June 2020

Super easy service

Application and support throughout was great, loan granted and in my account in no time! Upfront interest rate which stayed the same unlike other lenders which change at the final stage! Reviewed on: 11th June 2020

Quick, easy and painless!

I had a great experience with Ratesetter. They were helpful, have a great website and I was able to get my loan quickly. Couldn’t recommend them enough! Reviewed on: 11th June 2020

Easy setup and very Transparent

Competitive interest rates with an easy setup and open & honest transparent service, this for me worked perfectly - Thank you Reviewed on: 11th June 2020

Fab

Fast and easy application and they don’t send letters to the house which I like Reviewed on: 11th June 2020

Easy and quick

It was easy and very quick to get the loan and very clear as to what would be Required of the loan Reviewed on: 11th June 2020

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