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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Mr

5
Excelent group, lalalalalalalalalalal Reviewed on: 11th June 2020

Fast and efficient

5
Good service with fast and efficiency. Reviewed on: 11th June 2020

easy to set up and no hastle

5
Very easy to set up the loan with correct checks, direct debit payment set up efficiently. No problem. Reviewed on: 11th June 2020

Simple, affordable and transparent

5
We used rate setter to refinance after some home improvements. Got a great rate and it was approved and paid out in a matter of days. Fantastic service. Reviewed on: 11th June 2020

Great experience and easy to to apply

5
One the best loan company so easy to use and easy to navigate around the website! Reviewed on: 11th June 2020

Straight forward

5
Twice now I have used this service and can quite honestly say it is the quickest most straightforward peer to peer loan scheme I know. Really clear information and very user friendly online account. No need to look anywhere else. Thanks Rate Setter Reviewed on: 11th June 2020

Friend in need.

5
Rate Setter is a company from where I received the loan offer when I was terribly in need of financial support. Very prompt, transparent, very active and friendly. Good luck to them Reviewed on: 11th June 2020

Good

5
It is very good financial company and given very quick dicision.I can recommend this company who wants to get financial support . Reviewed on: 11th June 2020

Excellant and easy

5
Find them helpful and understanding Reviewed on: 11th June 2020

Fantastic quick service

5
Loan through within an hours or so fast efficient service Reviewed on: 11th June 2020

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