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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very Happy

I needed a quick loan and I got one straight away, I am keeping up with my payments. I've never been hassled. Will happily use again in future if need be. Reviewed on: 11th June 2020

Highly recommend

Great service ,, really easy to apply and very clear and easy to use website . I highly recommend Reviewed on: 11th June 2020

Hassle free borrowing

I was very pleased with the easy applilaction process, straight foward only taking a few minutes to complete , very pleased with rate setter ,10/10 Reviewed on: 11th June 2020

Great loan provider!

I needed a loan and rate setter was there to help and I was able to get the loan I needed and I pay monthly with no issues, received the money in days. Reviewed on: 11th June 2020

Quick, efficient, top-class customer service

I have found RateSetter exceptional to deal with. Fantastic rates given instantly. Easy to navigate website and great customer service if needed. Reviewed on: 11th June 2020

Fantastic company

I applied for a car loan, this system was straight forward, quick and easy. Thank you for all your help Reviewed on: 11th June 2020

Very easy process

Very easy steps to follow to get the loan with very low interest rates. Very Quick processing As well. Worry free Reviewed on: 11th June 2020

Ratesetter

Ratesetter has been an excellent, helpful, easy to use system which I’ve used and recommended. Reviewed on: 11th June 2020

One of the best in the lending markets

Ratesetters have impressed me so far....Good customer service, ease website usage. I had asked more money and I was granted it easily. Overall they are good and I wouldn't hesitate to recommend them to anyone. Reviewed on: 11th June 2020

Excellent, no problems at all.

Quick transfer, easy to use, understandable t&c, no hidden costs, probably best rate I could get. I recommended it already to a few of my friends. Reviewed on: 11th June 2020

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