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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fantastic service

We have 2 loans with RateSetter both were set up with minimal fuss online money was straight into our account would definitely recommend them to anyone Reviewed on: 11th June 2020

Ratesetter

Amazing company, very friendly staff. Highly recommended. Reviewed on: 11th June 2020

great, low interest loan

great, low interest loan for my first car. very happy with it :) Reviewed on: 11th June 2020

Awesome

Very quick service , efficient and easy to apply. 100% Will definitely use again! Reviewed on: 11th June 2020

RateSetter

Cheap rates, haven't had a problem Reviewed on: 11th June 2020

Quick&Simple

Easy to follow to apply for loan and then you can log on online to keep upto date with payments and make more payments if you want to. Reviewed on: 11th June 2020

Thank you

Amazingly quickly and easy I was able to get the money to fulfil my dream at the time. To manage the account was very welcoming as well. Certainly recommend and will use again. Reviewed on: 11th June 2020

Amazing team

They help me when I needed . I wasn’t with good position to took any good loan , but even with this they managed to find the best way for me and help me as much as they could . Reviewed on: 11th June 2020

Amazing experience with staff members while talking on phone

Excellent experience with this company and with customer care staff members Reviewed on: 11th June 2020

efficient

Very efficient and incredibly hassle free, highly recommended Reviewed on: 11th June 2020

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