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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great customer service

Simple application and lending process great customer services Reviewed on: 11th June 2020

Ratesetter -Easy Hassle free loan

Just a very easy, hassle free experience! Reviewed on: 11th June 2020

Excellent service!

I have used RateSetter twice and have found on both occasions their service to be outstanding. Their customer support is great and application process fast and easy. Reviewed on: 11th June 2020

Highly recommended service

I can't fault a bit the service I've received. Top class. Reviewed on: 11th June 2020

Outstanding effective and great

I have been a customer just over a year, and i must say the experience is great, easy and quick service, i love the fact you can self manage your online account and have this option available at anytime :) keep up the amazing work you do x I wouldn’t change a thing :) Reviewed on: 11th June 2020

Helped me when i needed help

Helped me when i needed help. Thank you very much Reviewed on: 11th June 2020

Brian's review

Easy to set up and to use simple instructions and easy to understand information Reviewed on: 11th June 2020

Very nice

Really good I enjoy been there help me a lot when I need that money I borrow thank you so much Reviewed on: 11th June 2020

loan

i applied for a loan and got results really quickly. no need to wait for few days for the results Reviewed on: 11th June 2020

A* Service

Easy to manage online and you can make additional payments wheber choose without it having a negative impact! Reviewed on: 11th June 2020

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