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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Straightforward and easy to use

Used ratesetter to get car finance when I struggled elsewhere because I was newly self employed. All went smoothly and I will use again. Reviewed on: 11th June 2020

The best!!!

I am very satisfied, very easy to use, you have money in your account very quickly, I am happy that I chose to work with ratesetter Reviewed on: 11th June 2020

Excellent service

Excellent quick service. Easy decision received quickly Reviewed on: 11th June 2020

Great concept, great rates

RateSetter has been awesome from start to finish. They offered me a great rate which couldn’t be beaten elsewhere. I was able to consolidate all my debts and saved an absolute fortune in interest. They offer a great user experience once you’ve taken a loan which shows you the exact amount you still owe as well as a breakdown of how much you pay back each month. Highly recommended! Reviewed on: 11th June 2020

A very well organised event

Good service, website works well and everything is clear. Reviewed on: 11th June 2020

Rate setter application

I was Very pleased with my application through rate settler all approved and received the money no hassle, although I’ve kept up to date with payments I’ve recieved frequent e mails offering help through this pandemic. Thank you rate setter. Reviewed on: 11th June 2020

Great and hustle free fair APRs

Very easy and good service comparing to other companies out there no catch all black and white good aprs as well. Reviewed on: 11th June 2020

RateSetter loans

Amazing service. I hadn’t heard of RateSetter but a friend recommended. I had a loan approved quickly, and contact with them has been faultless. Extremely efficient service all round Reviewed on: 11th June 2020

Easy quick and fair.

I applied for ratesetters as no other company was accepting me. I found them easy, fair and stress free. Would highly recommend. Reviewed on: 11th June 2020

Professional, straight forward process

Really happy with Ratesetter when I applied for a loan. A clean process which was easy to understand which made it easy for me to understand my borrowing commitment and whether it was affordable. A quick decision too. Reviewed on: 11th June 2020

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