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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Friendly and easy loan provider

5
Really simple application, information and very easy to use website and account page to manage my loan Reviewed on: 11th June 2020
Jess's avatar
Jess

Hassle free lending

5
Brilliant from the start. Hassle free lending at its best Reviewed on: 11th June 2020
Matt Anderton 's avatar
Matt Anderton

Straightforward and easy to use

5
Used ratesetter to get car finance when I struggled elsewhere because I was newly self employed. All went smoothly and I will use again. Reviewed on: 11th June 2020
Matt's avatar
Matt

The best!!!

5
I am very satisfied, very easy to use, you have money in your account very quickly, I am happy that I chose to work with ratesetter Reviewed on: 11th June 2020
Corina Mogos 's avatar
Corina Mogos

Excellent service

5
Excellent quick service. Easy decision received quickly Reviewed on: 11th June 2020
Mattjmck1 's avatar
Mattjmck1

Great concept, great rates

5
RateSetter has been awesome from start to finish. They offered me a great rate which couldn’t be beaten elsewhere. I was able to consolidate all my debts and saved an absolute fortune in interest. They offer a great user experience once you’ve taken a loan which shows you the exact amount you still owe as well as a breakdown of how much you pay back each month. Highly recommended! Reviewed on: 11th June 2020
Rookcook's avatar
Rookcook

A very well organised event

4
Good service, website works well and everything is clear. Reviewed on: 11th June 2020
Claudia 's avatar
Claudia

Rate setter application

5
I was Very pleased with my application through rate settler all approved and received the money no hassle, although I’ve kept up to date with payments I’ve recieved frequent e mails offering help through this pandemic. Thank you rate setter. Reviewed on: 11th June 2020
George Turner's avatar
George Turner

Great and hustle free fair APRs

5
Very easy and good service comparing to other companies out there no catch all black and white good aprs as well. Reviewed on: 11th June 2020
Olekszandr Marjin's avatar
Olekszandr Marjin

RateSetter loans

5
Amazing service. I hadn’t heard of RateSetter but a friend recommended. I had a loan approved quickly, and contact with them has been faultless. Extremely efficient service all round Reviewed on: 11th June 2020
Louise B's avatar
Louise B

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