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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy quick and fair.

I applied for ratesetters as no other company was accepting me. I found them easy, fair and stress free. Would highly recommend. Reviewed on: 11th June 2020

Professional, straight forward process

Really happy with Ratesetter when I applied for a loan. A clean process which was easy to understand which made it easy for me to understand my borrowing commitment and whether it was affordable. A quick decision too. Reviewed on: 11th June 2020

Easy no worries lending.

I needed to get a loan to pay off the debt on a car that I had on a pcp that I needed to trade in. I was really anxious about borrowing a large sum of money but from start to finish rate setter were helpful, transparent and easy to understand. I would definitely recommend them as a reputable money lending company. Reviewed on: 11th June 2020

Brilliant company

Quick and easy. Affordable. Anytime I need help just email them. They are very quick to answer and are friendly. Would highly recommend them to everyone Reviewed on: 11th June 2020

Trustworthy

Good company that you can trust, great options in helping others to borrow by lending and helping those lending by borrowing Reviewed on: 11th June 2020

Quick and professional

I found this company extremely professional, easy to use and quick Reviewed on: 11th June 2020

Good

They are very good company to go to and they very understanding if you need exter time or anything else Reviewed on: 11th June 2020

Rate Setter

Compared loans and Rate Setter was by far the best for interest and ease of applying. My loan has helped me finally move out of my Mum's house at the grand age of 29 and fine the repayments manageable :) Reviewed on: 11th June 2020

The very best

I can’t fault this company. They have helped out so much, the rates are good and it’s a very fair company if you have an issue they will do all they can to help resolve it. I would never go anywhere else after this. Reviewed on: 11th June 2020

Straight forward money lending

When i was in urgent need of some extra cash for home improvements. rate setter was the cheapest and easiest way apply for a loan. Would highly recommend and I will use again! Reviewed on: 11th June 2020

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