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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service and even better interest rates

The application was smooth and the interest rates offered were great. Even extended the loan with no issues. Would definitely recommend Reviewed on: 11th June 2020

Very helpful

Applying was very easy and being able to access your account and see where your up to is extremly convenient Reviewed on: 11th June 2020

Very good service

Always been easy to get hold of and whenever needed I’ve been assisted with any questions I have. Reviewed on: 11th June 2020

Money solved!

I needed a loan for home improvements, applied to Ratesetter as they had the best interest rate & terms, easy, quick & money problem solved! Excellent to deal with, bravo! Reviewed on: 11th June 2020

Absolutely fantastic

I was in a pickle needed to pay of my credit cards and also helped my mum and dad afford a new kitchen and these guys came through for me im over the moon with them and I have recommended them to anyone who is looking for a loan with amazing APR Reviewed on: 11th June 2020

Quick, easy and professional

I was so surprised at how quick and easy and professional it was to work with rate setter, I could not fault the service from start to finish, and have already recommended rare setter to a friend, and will continue to rate them. 5* service, thankyou! From a very happy customer Reviewed on: 11th June 2020

Lovely & exciting.

Online service was extremely easy to use & follow, I had a fantastic time using ratesetter! Reviewed on: 11th June 2020

Good finance company

good finance company very easy to lend money and get it quick Reviewed on: 11th June 2020

Hassle free

Quick and easy to complete application Reviewed on: 11th June 2020

Easy and straightforward

Very impressed as the entire process was easy and straightforward with a competitive rate of interest. Very transparent throughout. Would highly recommend. Reviewed on: 11th June 2020

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