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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14022)

Easy and reliable

5
I have been with rate setter for over 1year now and i would definitely recommend them. The process is straightforward and very user friendly. You can keep an eye on the repayments and change details via your easy to use online account. I have recommended rate setter to a few of my friends already and will continue to do so. 10/10 Reviewed on: 11th June 2020
Zoe's avatar
Zoe

Excellent service

5
Very easy to use, wonderfully efficient service. Highly recommended. Reviewed on: 11th June 2020
Ben Carroll's avatar
Ben Carroll

Best at what they do

5
easy to see payments remaining/made. In my account quickly, do exactly what they say Reviewed on: 11th June 2020
NAT's avatar
NAT

Very friendly and helpful

4
Completed application mostly on line however when I needed to contact the team by telephone they were excellent at dealing with my questions and put my mind at ease would highly recommend Reviewed on: 11th June 2020
Ann Neville's avatar
Ann Neville

Ratesetter

5
Great Service! Would use again if needed! Reviewed on: 11th June 2020
Ken's avatar
Ken

Rate setter are a great company and have really good customer service

5
I got a loan to finance a car, from the very first stage (application form) to the final stage (receiving the funds) it was so easy to do and Rate setters employees were very helpful along the way, I would recommend them to all my friends and family and even though my credit rating is not the best my interest rate is pretty good. Reviewed on: 11th June 2020
Chris Cole's avatar
Chris Cole

Quick and easy to set up

4
It was quick and easy to apply, I didn’t have to wait ages to be approved and then to receive the funds. It’s also easy to keep track of payments online. Reviewed on: 11th June 2020
AL's avatar
AL

Honest lender

5
The loan details and payments are set out for my convenience. In my experience with Ratesetter, I can say they have been my most preferable lender Reviewed on: 11th June 2020
Farhad Borhanzada 's avatar
Farhad Borhanzada

Mrs

5
Very good experience the decision was very quick Reviewed on: 11th June 2020
E Varga's avatar
E Varga

Grear experience

5
I used RateSetter after my friend's recommendation. I needed to borrow some money for our wedding, there was no problem at all and money arrived very shortly. Would recomend! Reviewed on: 11th June 2020
Zuzana's avatar
Zuzana

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