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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Mrs

Very good experience the decision was very quick Reviewed on: 11th June 2020

Grear experience

I used RateSetter after my friend's recommendation. I needed to borrow some money for our wedding, there was no problem at all and money arrived very shortly. Would recomend! Reviewed on: 11th June 2020

Simple to use, good rates, quick decision!

Straightforward, quick process and better rates than most lenders. Would highly recommend to everyone. Reviewed on: 11th June 2020

Hassle free

Easy, quick and hassle free borrowing. Would do it again if needed. Reviewed on: 11th June 2020

Quick, easy and helpful

Getting the loan was quick and easy and any time I’ve had a question or concern, they’ve been great at getting back to me. Making additional payments is easy and a great bonus Reviewed on: 11th June 2020

Quick, efficient and great interest

It was really easy to apply for our loan and the money came into our account very quickly. The interest rate is very competitive as well. Reviewed on: 11th June 2020

Great service

I have been a customer for few years now and I have never encounter an issue. Easy access to my account on line, excellent customer service. Not one complain! Reviewed on: 11th June 2020

Rate setter

Very good company very efficient staff and helpuful Reviewed on: 11th June 2020

Engagement

Rate setter allowed me to buy an engagement ring, and have it in my account in days. Easy repayment with low interest. Amazing. Reviewed on: 11th June 2020

Very people friendly

Very easy to communicate, easy access and a very smooth process from beginning to end Reviewed on: 11th June 2020

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