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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14022)

Simple to use, good rates, quick decision!

5
Straightforward, quick process and better rates than most lenders. Would highly recommend to everyone. Reviewed on: 11th June 2020
BucksGirl's avatar
BucksGirl

Hassle free

5
Easy, quick and hassle free borrowing. Would do it again if needed. Reviewed on: 11th June 2020
CJacobs's avatar
CJacobs

Quick, easy and helpful

5
Getting the loan was quick and easy and any time I’ve had a question or concern, they’ve been great at getting back to me. Making additional payments is easy and a great bonus Reviewed on: 11th June 2020
Elliot Cole 's avatar
Elliot Cole

Quick, efficient and great interest

5
It was really easy to apply for our loan and the money came into our account very quickly. The interest rate is very competitive as well. Reviewed on: 11th June 2020
Jo's avatar
Jo

Great service

5
I have been a customer for few years now and I have never encounter an issue. Easy access to my account on line, excellent customer service. Not one complain! Reviewed on: 11th June 2020
Nadine Clarke's avatar
Nadine Clarke

Rate setter

5
Very good company very efficient staff and helpuful Reviewed on: 11th June 2020
Tracey Duncan's avatar
Tracey Duncan

Engagement

5
Rate setter allowed me to buy an engagement ring, and have it in my account in days. Easy repayment with low interest. Amazing. Reviewed on: 11th June 2020
Redwards1211's avatar
Redwards1211

Very people friendly

5
Very easy to communicate, easy access and a very smooth process from beginning to end Reviewed on: 11th June 2020
Candy Plummer's avatar
Candy Plummer

Super easy and very friendly

5
The website is very user friendly and keeps you up-to-date with payments. Easy to amend details If needed. I have a loan and a gift gaff..thanks for the new phone RateSetter! Really helped me out Reviewed on: 11th June 2020
Kels 's avatar
Kels

Absolutely superb!

5
Such a quick and easy application. I was approved very quickly, and the APR was lower than nearly all other loan companies. Trust me, it’s a great and easy service and you will not be disappointed. Reviewed on: 11th June 2020
Vincent's avatar
Vincent

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