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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Super easy and very friendly

The website is very user friendly and keeps you up-to-date with payments. Easy to amend details If needed. I have a loan and a gift gaff..thanks for the new phone RateSetter! Really helped me out Reviewed on: 11th June 2020

Absolutely superb!

Such a quick and easy application. I was approved very quickly, and the APR was lower than nearly all other loan companies. Trust me, it’s a great and easy service and you will not be disappointed. Reviewed on: 11th June 2020

Rate setter help me out massively

Rate setter gave me a loan when no one else would. It enabled me to get my finances back on track. So 100% recommend to anyone Reviewed on: 11th June 2020

Ratesetters

Very quick and easy , also very good value Reviewed on: 11th June 2020

Brilliant Service

I would highly recommend RateSetter, they have provided brilliant service, very prompt and informative. I am always kept up to date on any changes or new information. I would definitely come back to them again. Reviewed on: 11th June 2020

Quick and easy to apply and accepted no problems

I was looking for a way to pay off my debt and minimise my outgoings, rate setter was easy to apply to and I liked the idea that someone else is investing in you really. I would use them again Reviewed on: 11th June 2020

RateSetter

Have been brilliant, can't recommend enough. Reviewed on: 11th June 2020

Excellent

It was easy to apply, good and clear conditions! Reviewed on: 11th June 2020

Easy process

Very easy to sign up and get what you want. Very clear process. Reviewed on: 11th June 2020

Fantastic

Great easy to use and fast service Reviewed on: 11th June 2020

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