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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great business

5
Customer service is very helpful and the loan process is very straight process with regular updates, I have already recommended Ratsetter to my family so they can also receive great service and help. Keep this up. Reviewed on: 11th June 2020
Dawid Ratajczak 's avatar
Dawid Ratajczak

Amazing

5
Thank you so much for such a good service ! Reviewed on: 11th June 2020
Katie 's avatar
Katie

Quick and easy to use

5
Never had a problem. Easy to use can pay off more if needed. Reviewed on: 11th June 2020
Yasmin's avatar
Yasmin

Needed money fast, got it with no problem

5
Quick process, easy monthly options,reliable trustworthy and have reccomend to friends, will definitely use again Reviewed on: 11th June 2020
Paul's avatar
Paul

Quick and easy to deal with

5
I have took a loan through this company so have my family member and had no issues at all. Instant transfer of money and not so high interest! Highly recommend Reviewed on: 11th June 2020
Klaudia's avatar
Klaudia

Amazing

5
Quick and easy to deal with. informed monthly prior to the charges being taken from my account. A* Reviewed on: 11th June 2020
Kyle's avatar
Kyle

Quick, efficient and reliable

5
I took out a loan and it couldn’t have been easier and hassle free. I definitely would recommend RateSetter as they have the lowest interest rate I could find. Reviewed on: 11th June 2020
Thain Kleinhentz's avatar
Thain Kleinhentz

Such an easy accessible company, no complaints or issues from me!

5
I’ve had a great experience with Rate Setter from the beginning. From applying to paying my loan on a monthly basis there has never been any issues. The staff are all extremely friendly and helpful and made applying so much easier. Would 100% recommend to anyone! Reviewed on: 11th June 2020
Penny Michael's avatar
Penny Michael

Loan

5
First time borrowed money from rate setter it was very simple process replied back in time recommended to friends and family I'm very happy with them would borrow again from them Reviewed on: 11th June 2020
Servet's avatar
Servet

Efficient, fluent & effective

5
Little sceptical beforehand as unheard of product / company. Was not let down. Reviewed on: 11th June 2020
Hayden's avatar
Hayden

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