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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Experience

Always had quick and easy experience Reviewed on: 11th June 2020

I am very satisfied with the service

Best rates, easy ,friendly and helpful customer service. Reviewed on: 11th June 2020

Excellent

Great customer service they were both quick with any questions I had and informative Reviewed on: 11th June 2020

So easy to bank with!

Took out a loan a year ago, the entire process was very simple and easy to follow. Additionally no penalty on early payments along with prompt communication and easy to use website is definitely a plus. Reviewed on: 11th June 2020

Amazing service.

I signed up for a loan and practically got it next day. With reasonable rates I cannot complain. Reviewed on: 11th June 2020

Easy set up

I found the whole experience great. Reviewed on: 11th June 2020

Good, honest loan firm

2 loans without any hassle and good rates. Reviewed on: 11th June 2020

Easiest loan to manage

Easy management of the loan. No messing or faffing. Just log on and view your account. The interest and rate I was quoted was what I received, no changes or adjustments either. Reviewed on: 11th June 2020

Quick and easy to apply.

Ratesetter was quick and easy to apply for the loan amount and they are flexible if you need an increased amount. The money is available to you within 2 days after process. Definately recommended. Reviewed on: 11th June 2020

Good service

very low interest loan, very valuable compare to another in the market. Reviewed on: 11th June 2020

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