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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy Peasy LemonSqueezy

Super easy...I cant begin to describe how easy it was to apply and complete. Reviewed on: 11th June 2020

RateSetter

Polite . Professional. Efficient. Fair. Reviewed on: 11th June 2020

simple and efficient

As the title says, superb customer experience, best in class Reviewed on: 11th June 2020

Love it

From the second I applied to approval was a breeze with an unbeatable interest rate and the option to change my debit date at the click of a button. Can't thank Rate setter enough. Reviewed on: 11th June 2020

Easy process

Very easy process, quick and simple, never had any problems Reviewed on: 11th June 2020

Helpful

Easy to navigate, good communication. Reviewed on: 11th June 2020

Perfect service

Super easy to use, money gets put in your account very quick and is honestly exactly what you need out of a loan service. Reviewed on: 11th June 2020

Easy, easy, easy

Found ratesetter and initially because I hadn't heard of them before was a little sceptical. Application process very easy and swift. No issues whatsoever getting set up and manage my loan. Reviewed on: 11th June 2020

Quick easy and efficient

Applied for a loan and was approved the whole process was easy and straightforward Reviewed on: 11th June 2020

Excellent

Amazing service and good interest rate! Reviewed on: 11th June 2020

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