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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great overalls experience

5
Really easy to use, quick and effective systems and always in top of their contact well before payments are due so nice and transparent. Highly recommend Reviewed on: 11th June 2020

Minimise red tape

5
Smooth,quick, efficient way of borrowing low interest loans without the wait. Reviewed on: 11th June 2020

Easy, low rates, great service

5
Quick easy loans & stress-free. Easy to use app to see balance & statement. Lowest interest around. Would definitely recommend Reviewed on: 11th June 2020

Great company

5
Really easy to use with consistent updates and clear information. Reviewed on: 11th June 2020

Simple but professional.

5
Any and all dealings with PeerBerry has been nothing but straightforward and professional. Reviewed on: 11th June 2020

Very good

5
Very good rates, fast, would recommend! Reviewed on: 11th June 2020

Quick service

4
Quick response, quick to provide the monies and really good online account system. Reviewed on: 11th June 2020

Excellent service

5
Fast decision, great communication. Money in my account very quickly Reviewed on: 11th June 2020

Brilliant company

5
When applying for my loan, it couldn’t have been any quicker or simpler! I applied and within 24hours it has been approved and the funds were in my possession! Reviewed on: 11th June 2020

Racesetter

4
Excellent service , quick and efficient, polite to customer Reviewed on: 11th June 2020

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