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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Life saver

Rate setter is a fantastically easy to use lending platform which has allowed me to borrow money at reasonable rates for appropriate time lengths and allows me to pay off early without penalty Can’t recommend them highly enough Reviewed on: 11th June 2020

Manageable, friendly & easy!

Having never used a lender before, Ratesetter made it really easy to understand what I was getting into, made it manageable to set out a payment plan and if ever I’ve had to call, I’ve always spoken to a friendly & helpful member of staff. It took the fear out of lending & I’ve really enjoyed being a customer! Reviewed on: 11th June 2020

Excellent customer service

Applied for a loan and got a quick decision, and the funds were transferred very quickly. Whenever I have had to speak to them, the customer service is first class and they are always extremely helpful. Reviewed on: 11th June 2020

Great lender

Really easy and efficient to deal with all online Reviewed on: 11th June 2020

Loan good

Perfect loan I found myself very well on financing services Reviewed on: 11th June 2020

Great service, seamless

Found getting a loan to be a seamless and hassle free experience, never problems with reviewing payments and making sure my account is being paid on time and in full. Reviewed on: 11th June 2020

The best in the business!

Extremely easy application process and quick deposit. The best APR and user friendly website. Reviewed on: 11th June 2020

Great service

Great rate on loans and great service! Reviewed on: 11th June 2020

Loan for a car

I was given a loan by Ratesetter with low interest compared to the vast majority of other companies. They offer a professional service and the money is given very quickly. Reviewed on: 11th June 2020

Best Experience!

I have had many loans during my lifetime and Ratesetter stands out from all the rest. They have a new concept which is extremely hassle free. So easy to use. Great service! Reviewed on: 11th June 2020

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