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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
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0%
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0%
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0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Good experience nothing negative

5
My loan was easy and painless to apply for. Not a bad rate, all good for me! Many thanks Reviewed on: 11th June 2020
Jeremy Bethell's avatar
Jeremy Bethell

It was a quick & easy Process

5
Needed a car loan, quick! Found applying straight forward & from being excepted to receiving the loan., an easy an straight forward process. Reviewed on: 11th June 2020
Victoria Hardy's avatar
Victoria Hardy

Simple application process and quick.

5
Very easy to use and completely hassle free. Reviewed on: 11th June 2020
Mark Probert's avatar
Mark Probert

Amazing, accessible, affordable

5
I have used ratesetter for a few years, i have found them to be extremely friendly and very efficient. The process to set up as someone looking to borrow money was very quick and the money was paid within days. It allowed me to go on holiday for a friend's wedding. So I cannot thank ratesetter enough for the opportunity they gave me. 100% recommended never had any problems at all Reviewed on: 11th June 2020
kaine 's avatar
kaine

Easy to Arrange Loan

5
When I couldn't get a loan at a reasonable rate anywhere else and was refused credit, Rate Setter had the solution I needed. Credit card with promotional balance ended and I managed to save a huge bill with my Ratesetter loan. Thank you! Reviewed on: 11th June 2020
Alan Holmes's avatar
Alan Holmes

Perfect

5
Nice and easy to use very helpful Reviewed on: 11th June 2020
Kevin Hutchison's avatar
Kevin Hutchison

Excellent

5
I have had 3 loans from rate setter and all went very smoothly due the excellent customer service and very helpful staff talk you through the process of your loan and very good APR rates Reviewed on: 11th June 2020
Stew's avatar
Stew

Excellent

5
Quick easy and really helpful can’t say a bad word about it Reviewed on: 11th June 2020
Mehreen Bibi's avatar
Mehreen Bibi

RateSetter the first choice!

5
Such an easy experience using RateSetter. Very quick in response..very flexible...low rate....you can make additional payments if you want to. Will always use....highly recommend. Reviewed on: 11th June 2020
Denise Wills's avatar
Denise Wills

What all loans should be like

5
Quick and easy service, with a competitive interest rate. Plenty of advice and options given throughout and excellent communication skills. Any questions I had were answered quickly and gave me enough confidence to take out a loan from them. Reviewed on: 11th June 2020
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Sandsyftw

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