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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy website, good interest rates

Had a loan to buy a motorcycle, very easy service with no problems Reviewed on: 11th June 2020

Very helpful

Very professional and helpful, always help me and keep in contact with me Reviewed on: 11th June 2020

Brilliant company to got with.

Nice and easy to apply with and easy to talk to on the phone. No problem with ratesetter. Would use over and over again.. Reviewed on: 11th June 2020

It was so easy!

Online application and immediate decision and money was in the bank within 24 hours! Great rates also. Can’t fault them! Reviewed on: 11th June 2020

very fair interest rates and very fast to get results .

i have been with ratesetter a while now and very happy with them easy to deal with and fast applications on borrowing ,i will highly recommend them to friends and family or anyone with reasonable credit score. Reviewed on: 11th June 2020

Great company

Needed a loan but had never had one before after a friend mentioning rate setter I took a leap and so glad I did! Never had any problems! Money went in right away and was really happy with customer service! Well done rate setter! Reviewed on: 11th June 2020

Simple, fast and honest

Very satisfied with this service, the rates are honest enough that I don’t feel robbed and the process from application to acceptance is fast and easy. Would 100% recommend! Reviewed on: 11th June 2020

Easy lending

I have had 3 loans from Ratesetter.. I chose them because the interest rate is very low...application was quick and easy and I was able to choose a repayment I knew I could manage....the whole process from start to finish was simple and my money was in my account the same day. I would highly recommended Ratesetter. Reviewed on: 11th June 2020

Fantastic company

Have had no issues at all and they have been more and helpful with everything. I had to call one time and they were friendly, polite and able to answer all queries I had too. Very happy! Reviewed on: 11th June 2020

RateSetter

Easy application process. Straightforward communication. Excellent; recommended. Reviewed on: 11th June 2020

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