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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Helpful and efficient

I applied and could then consolidate some debts meaning I have an affordable monthly payment. It was easy and efficient and helped me a lot. Would reccomend to anyone. Reviewed on: 11th June 2020

Amazing

My experience with Ratesetter was quick and straight forward. Also they were nice and understanding. Reviewed on: 11th June 2020

Clear and easy to use

I have been very happy with the loan provided by Ratesetter. Their website and application process are easy to follow and their terms and conditions are clear. The flexible repayment options are also a useful feature and again, the website is very user-friendly in this area Reviewed on: 11th June 2020

Great experience

I have never had a problem sorting out with anything I need and they are always happy and pleasant Reviewed on: 11th June 2020

Good no hassle approval

Easy to apply and get into your account to manage your loan. I haven’t had to call them for anything but it’s a good alternative lender. Reviewed on: 11th June 2020

Easy simple application

Easy to apply, great rates. Would use again. Reviewed on: 11th June 2020

Great service

Always available to help with any queries Reviewed on: 11th June 2020

Quick & simple

Easy to apply for the loan and manage my account online. Good customer service. Reviewed on: 11th June 2020

Great way to borrow

Low interest rates on long term loans. Easy to manage loan using online account. Reviewed on: 11th June 2020

Easy, quick and helpful

The application process is easy, the payment is made quickly, the website is easy to you and to make amendments to your loan/ DD date etc. Great facility Reviewed on: 11th June 2020

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