Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Excellent Service and Good customer Care

Rate setter is undoubtedly one of the best service provider in lender management line of business. Reviewed on: 11th June 2020

Fast and easy

The process was really easy and fast. It was also very simple and clear to understand. Although I feel like the rates could have been a bit better but overall I think it was a decent experience. Reviewed on: 11th June 2020

Easy and quick service

Quick Approval and very easy to deal with Reviewed on: 11th June 2020

exceptional

very easy to apply and get accepted. Reviewed on: 11th June 2020

Choose RateSetter to set you right

Very easy application, quick response and hassle free money transfer, highly recommend Reviewed on: 11th June 2020

Quick and easy

Wanted a loan for home improvements and only took a few minutes to apply. Money was in bank following day. Reviewed on: 11th June 2020

Best choice by far

Simple to apply, low interest rates, easy to contact if you need to speak to someone, excellent service when you do speak to them, just can’t get a better loan! Reviewed on: 11th June 2020

Excellent

Excellent provider excellent customer service Reviewed on: 11th June 2020

Fantastic company - almost too good to be true!

I was at first a little unsure when applying and having no human interaction, however, the application and approval process was seamless. I was able to view my application status in my online account and received updates via text message. Approval was fast and the money was in my account within 24 hours. Managing my loan is also extremely easy - the website is really user friendly, provides total clarity as to how the fees are calculated and allows me to change my direct debit date and make additional repayments at the click of a button. I have already recommended Ratesetter to friends and family and won't hesitate to continue to do so. An excellent company - innovative and it delivers what it promises! Reviewed on: 11th June 2020

Very Fast response

With rattle setter I was given a quick response and the money were given to me very fast too! Easy to access your account online and clear terms and conditions . Reviewed on: 11th June 2020

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Loans
from Vanquis 4.92 from 1253 reviews
Personal Loan
from Novuna Personal Finance 4.87 from 359 reviews
Child benefit loan
from M for Money Credit Union 4.89 from 80 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub