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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

decent service level straight forward

gave consideration to a lot of other providers. this company had a decent service level & straight forward application. seemed trustworthy and the process ran smooth . would use again Reviewed on: 11th June 2020

Great Service

Great service and provided just what I was looking for. Despite having a bad credit score as I was just coming out of university rate setter helped me out immensely and I have never looked back. Highly recommend. Reviewed on: 11th June 2020

Easy

Great experience with rare setter, everything was easy Reviewed on: 11th June 2020

RateSetter

Simple, straightforward and reliable. Reviewed on: 11th June 2020

Forget the bank, easy money in the tank

Found it to be an easy hassle free procedure without being asked what I had for breakfast in 1999! Reviewed on: 11th June 2020

Best APR offered, clear online info

I got a loan with Ratesetter and they offered me the best rate by far. I also appreciate how clear all my Loan info is to view when I log in. Reviewed on: 11th June 2020

Olga

Really enjoyed my experience with RateSetter, it was very quick and easy to manage. Great results and excellent communication. Impressed. Reviewed on: 11th June 2020

Great company

In all dealing with rate setter excellent service Reviewed on: 11th June 2020

Speedy and easy!

I found it really easy to get a loan from RateSetter. It was easy to fill in the online form, I got a reply immediately and the money in my bank next working day. Reviewed on: 11th June 2020

Professional and upfront experience

Got a quote on line which I was happy with. Applied for loan and got it straight away on a slightly better rate I was quoted and it was all tied up within a few days very quick and professional service Reviewed on: 11th June 2020

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