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RateSetter: Loans reviews

4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14022)

Easy

5
Great experience with rare setter, everything was easy Reviewed on: 11th June 2020

RateSetter

5
Simple, straightforward and reliable. Reviewed on: 11th June 2020

Forget the bank, easy money in the tank

4
Found it to be an easy hassle free procedure without being asked what I had for breakfast in 1999! Reviewed on: 11th June 2020

Best APR offered, clear online info

5
I got a loan with Ratesetter and they offered me the best rate by far. I also appreciate how clear all my Loan info is to view when I log in. Reviewed on: 11th June 2020

Olga

5
Really enjoyed my experience with RateSetter, it was very quick and easy to manage. Great results and excellent communication. Impressed. Reviewed on: 11th June 2020

Great company

5
In all dealing with rate setter excellent service Reviewed on: 11th June 2020

Speedy and easy!

5
I found it really easy to get a loan from RateSetter. It was easy to fill in the online form, I got a reply immediately and the money in my bank next working day. Reviewed on: 11th June 2020

Professional and upfront experience

5
Got a quote on line which I was happy with. Applied for loan and got it straight away on a slightly better rate I was quoted and it was all tied up within a few days very quick and professional service Reviewed on: 11th June 2020

Highly recommended

5
If you need a loan Ratesetter is a great place to come. It was a daunting experience but Ratesetter makes everything quick and easy to understand. I would recommend them to everyone Reviewed on: 11th June 2020

Easy, manageable and accessible hassle free loans

5
I have had 2 loans from rate setter the whole experience was simple and hassle free with no hidden costs everything explained before hand. The money was in my account when stated with no issues. Iobe the facr that you can log on and pay extra when you like over all im happy with the service i have received on both occasions that i have needed to use ratesetter. I would highly recommend to a friend if i felt it was suited to their personal needs Reviewed on: 11th June 2020

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review