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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

How credit should be.

Application is straight forward. Decision doesn’t take long at all. Easy to keep track of what is owed. Brilliant customer service team when I have spoken to them. Reviewed on: 11th June 2020

Ease of applying!

I was really impressed at the ease and speed of applying for a loan.However, I realise it is quite an expensive option in borrowing. Reviewed on: 11th June 2020

Great rates, fast and reliable

Ratesetter are very flexible and allow additions to loans part way through, the set up is easy and fast. Reviewed on: 11th June 2020

Great loan deals

I have two loans with RateSetter. the customer service is great And the quality of loans are outstandingly. There always happy to help and give you the right information to put you at ease . Reviewed on: 11th June 2020

Quick cheap borrowing

3 times used , very good company, good borowwed money for good percentage Reviewed on: 11th June 2020

"There when you need them"

Needed a little help 2 years ago,and Ratesetter were there to help.. nice & easy process at a very competitive rate.. great service Reviewed on: 11th June 2020

Quick and good rates

Quick and easy service good customer service Reviewed on: 11th June 2020

straight forward and affordable

it’s the easiest loan application process i’ve ever gone through. the apr is very competitive and the customer service is excellent . i’ve used them several times and would use the again. Reviewed on: 11th June 2020

Great helpful company

I have used ratesetter for a number of years and has always been an easy and stReds free way for longtime loans Reviewed on: 11th June 2020

Amazing

Very prompt and easy to get in touch if you have any problem! Reviewed on: 11th June 2020

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