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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

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Best service I had thanks to all them again. Reviewed on: 11th June 2020

Great help, takes minutes and your money is in the bank so quick!

I’ve had a great experience! So helpful and quick and everything was set out clear! Will happily use them again if I ever need to Reviewed on: 11th June 2020

Good rates

Great rates on my loan which helped me pay off my car at a better interest rate! Reviewed on: 11th June 2020

Excellent

Quick experience to get a quick result would def recommend Reviewed on: 11th June 2020

Ratesetter experience

I first discovered Ratesetter a few years ago after purchasing a mobile phone from Giffgaff, which I eventually payed off the balance for. Due to Ratesetter offering reasonable borrowing rates and having good customer experience, years later I decided to take out a personal loan which I am currently paying down on. Reviewed on: 11th June 2020

Very good experience with RateSetter

Overall I have had a really good experience with RateSetter. The website is very easy to use, with good rates and I would definitely use their service again as well as recommending them. Reviewed on: 11th June 2020

quick and easy!

I applied for a rate setter loan after falling into a bit of debt. it was quick and easy to apply and the money was in my bank almost straight away. The website is also great for keeping track of payments and pending balance. would definitely recommend them. Reviewed on: 11th June 2020

Easy and straightforward

Very easy and straightforward process when I applied for a loan. Very reasonable interest rates. I would definitely use RateSetter again if I ever needed a loan in the future Reviewed on: 11th June 2020

Quick, easy and low interest

Was looking for finance for a new vehicle, I’d not got a fantastic credit rating but Ratesetter were the lowest interest for me by far, good online self management allowing additional payments to speed up clearing the line. A very easy and professional experience. Reviewed on: 11th June 2020

Great

RateSetter are great and their customer service also very helpful Reviewed on: 11th June 2020

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