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RateSetter: Loans reviews

4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14022)

Very quick to get a loan and helped me out of a difficult situation

5
I unfortunately had some outstanding debt that a previous partner had left me. I need a loan quickly and with realistic monthly payments. The website is very easy to use and I have almost finished paying off the loan. Reviewed on: 11th June 2020

Great!!

5
easy and great service!!Highly recommend!!! Reviewed on: 11th June 2020

great company

5
easy to apply, you can keep track of your loans with online dashboard, great comunication Reviewed on: 11th June 2020

Easy to apply and staff understanding

5
Easy to understand and apply. Easy enough to use your network and if needed there is someone on the phone. Reviewed on: 11th June 2020

Great service

5
I have had a wonderful experience. I had a very calm, polite and informative customer service personal Reviewed on: 11th June 2020

Brilliant

5
Ratesetter have been fantastic. Answered all queries and easy to use online account Reviewed on: 11th June 2020

Top job

5
100% recommend 5 star no hassle Reviewed on: 11th June 2020

Excellent service

5
Low interest and quick. Never Had any issues Reviewed on: 11th June 2020

RateSetter - amazing values

5
RateSetter loans are quick and easy to apply for and their rates are amazing. Always friendly and supportive I would recommend them to anyone who needs to borrow. Reviewed on: 11th June 2020

Great service

5
Never had a problem with ratesetter, always been quick to sort things out and great customer service. Would highly recommend to borrow money from Reviewed on: 11th June 2020

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